Store Manager

3 months ago

Gaffney, United States Chico's FAS Full time

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:
The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyzes sales reports and KPIs to determine the needs of the business; executes in store business and sales strategies.

• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.

• Controls payroll and supply budget.

• Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.

• Oversees all financial activities in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; trains and coaches associates to ensure all register transactions are completed accurately and in accordance with policy.

• Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.

• Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.

• Ensures visual presentation, organization, and facility maintenance are representative of the Brand.

• Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals.

• Trains and develops store management team on business acumen to drive overall performance.

• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.

• Trains, coaches and assists with locate fulfillment and selling.

Building High Performing Teams

• Motivates and inspires store team, developing a shared vision while modeling core values.

• Promotes an inclusive, collaborative approach to problem solving.

• Communicates with and coaches store teams and acts as liaison to field leadership and cross functional business partnerships to effectively lead positive change.

• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.

• Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.

Customer Experience

• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

• Ensures prompt resolution of customer concerns.

• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

• Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.

Talent

• Attracts, recruits, hires and retains a high performing team.

• Focuses on developing talent by conducting ongoing talent development discussions.

• Recommends changes of status of associates, including promotions, demotions, and terminations.

• Interprets Key Performance Indicator reports and delivers coaching as needed.

• Supports, implements, and provides follow-up for all training programs, seminars, etc.

• Assesses and coaches Store Team on performance and provides performance evaluations.

• In partnership with the DSM, resolves all human resources issues in a timely and effective manner.

• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.

• Ensures that Store Management team adheres to all employment practices and policies.

Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High School diploma or equivalent

• 3+ years of retail management experience required

• Must be 18 years of age or older

• Excellent communication, verbal, and written skills

• Proven excellent customer service skills with statistical track record in all areas of sales and leadership

• Able to learn or adapt to technology provided by the company

• Strong organizational skills and ability to multi-task in a fast-paced environment

• Established history in recruiting and retaining a quality sales and support staff

• General knowledge of apparel products (i.e., fit and fabric)

• Excellent leadership qualities, training and team building skills

• Knowledge of administrative aspects of store operations

• Able to communicate with customers and staff

• Solid evidence of community outreach and involvement. Understands the value in supporting the community

• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

PHYSICAL REQUIREMENTS:

• Constant Walking/Standing- 67-100% of 8-hour shift

• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

• Frequent Climbing- 34%-66% of 8-hour shift

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
0763 Gaffney Outlet Marketplace

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

  • Assistant Store Manager

    1 week ago

    Gaffney, United States Simon Property Group Full time

    Job Summary:The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.Key...

  • Store Manager, Gaffney Outlet Marketplace

    3 months ago

    Gaffney, United States Michael Kors Full time

    STORE MANAGER, OUTLET WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward driven, multi-tasking individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur – we encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will...

  • Store Manager, Gaffney Outlet Marketplace

    3 months ago

    Gaffney, United States Michael Kors Full time

    STORE MANAGER, OUTLET WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward driven, multi-tasking individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur – we encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will...

  • Center Store Operations Manager

    1 week ago

    Gaffney, United States Food Lion Full time

    Job Summary:We are committed to the professional development of our associates through on-the-job learning opportunities and training. As a key member of our team, you will contribute to the overall success of Food Lion by leading our center store operations.Key Responsibilities:Lead and manage center store operations to ensure efficient and effective...

  • FT Store Lead

    3 months ago

    Gaffney, United States Simon Property Group Full time

    **** Center: Retailer: Job Role: Job Type: City: State/Territory: **Description** * ****The Children's Place - FT Store Lead**** **** ****Job Summary:**** The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will...

  • PT Store Lead

    4 months ago

    Gaffney, United States Simon Property Group Full time

    **** Center: Retailer: Job Role: Job Type: City: State/Territory: **Description** * ****The Children's Place - PT Store Lead**** **** ****Job Summary:**** The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will...

  • Retail Store Supervisor

    1 week ago

    Gaffney, United States Food Lion Full time

    Job Summary:We are committed to the professional development of our associates through on-the-job learning opportunities and training. As a key member of our team, you will contribute to the overall success of Food Lion by providing exceptional customer service and leading our center store operations.Key Responsibilities:Lead and manage center store...

  • Store Leader

    1 week ago

    Gaffney, South Carolina, United States Bojangles Full time

    Job Summary:The Shift Leader is a key member of the Bojangles team, responsible for ensuring the smooth operation of the restaurant during their shift. This includes managing staff, maintaining high standards of customer service, and upholding the company's commitment to quality and safety.Key Responsibilities:Staff Management: Train and develop crew members...

  • Restaurant Operations Manager

    1 week ago

    Gaffney, South Carolina, United States Firehouse Subs Full time

    Job Summary: We are seeking a highly motivated and experienced Shift Lead to join our team at Firehouse Subs. As a Shift Lead, you will play a critical role in ensuring the success of our restaurant by assisting the General Manager in executing store operations during scheduled shifts.Key Responsibilities:Assist the General Manager in executing store...

  • ZAXBY'S Manager Training Program

    4 months ago

    Gaffney, United States Zaxby's Full time

    Job DescriptionJob DescriptionWe are seeking Manager Trainees to join and lead our team! You will be responsible for overseeing and coordinating the activities of the Zaxby's restaurant and leading our teams to daily success!Responsibilities:Supervise teams in back of house and front of houseAdjust daily schedule for shift personnel to ensure optimal...

  • Warehouse Operations Manager

    1 day ago

    Gaffney, United States JobsRUs Full time

    We are seeking a highly skilled Warehouse Lead to join our team at JobsRUs. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our warehouse, ensuring that all inventory is accurately tracked and stored.Key Responsibilities:Manage and maintain accurate inventory levels, including receiving, storing,...

  • Restaurant Manager

    4 months ago

    Gaffney, United States Wendy's Full time

    Why Wendy's Tar HeelCapital, a franchise of Wendy's, began operation in 1977. Since then, we havegrown to 89 stores in North Carolina, South Carolina, & Georgia. If you arelooking for an exciting career in restaurant management and would like thatcareer with a growing and stable company, then come join our team, wherenew managers go through an...

  • Restaurant Manager

    2 weeks ago

    Gaffney, South Carolina, United States Wendy's Full time

    About Wendy'sTar Heel Capital, a franchise of Wendy's, has been a leading provider of quality fast food services since 1977. With a strong presence in North Carolina, South Carolina, and Georgia, we have grown to 89 stores, serving a diverse customer base.Our MissionWe are committed to delivering exceptional customer experiences, serving hot and fresh...

  • Sales Lead

    3 months ago

    Gaffney, United States Chico's FAS Part time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...

  • Sales Associate- Gaffney Premium Outlet

    2 months ago

    Gaffney, United States The Children's Place Full time

    Location: Gaffney, South CarolinaJob Summary:The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will...

  • Support Associate

    3 months ago

    Gaffney, United States Chico's FAS Part time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales...

  • Shift Team Leader

    1 week ago

    Gaffney, South Carolina, United States Firehouse Subs Full time

    Job SummaryWe are seeking a highly skilled and motivated individual to join our team as a Shift Lead at Firehouse Subs. As a Shift Lead, you will play a critical role in ensuring the success of our restaurant by assisting the General Manager in executing store operations during scheduled shifts.Key ResponsibilitiesAssist the General Manager in executing...

  • Sales Associate- Gaffney Premium Outlet

    4 months ago

    Gaffney, United States Childrens Place, Inc. Full time

    Location: Gaffney, South Carolina Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will...

  • Sales Associate

    4 days ago

    Gaffney, United States The Children's Place Full time

    Job SummaryThe Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all...

  • Sales Associate

    2 months ago

    Gaffney, United States Chico's Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including...