Large Cabin Services Ground Instructor, Lead

3 weeks ago

Columbus OH US Netjets Full time
Title:  Large Cabin Services Ground Instructor, Lead (NJUS) Company:  NetJets Aviation, Inc. Area of Interest:  Flight Operations Location: 

Columbus, OH, US, 43219

Req ID:  12980 Purpose of Position

 

The Large Cabin Training Ground Instructor, Lead provides classroom and hands-on training to both new and experienced Flight Attendants. Responsibilities include teaching vital skills such as safety and emergency procedures, service standards, and CRM. This position demands a deep understanding of safety regulations and is pivotal in ensuring that Flight Attendants are thoroughly prepared to deliver exceptional safety and customer service according to NetJets' standards.

Tasks and Responsibilities

  • Conducting New Hire Training Sessions:

    • Lead instructional sessions for new flight attendants, covering safety procedures, service standards, and CRM.
    • Provide hands-on training to ensure new hires are proficient in safety equipment usage and emergency protocols.
    • Offer guidance and support to help new hires acclimate to their roles and the company culture.

  • Delivering Ongoing Training for All Current Flight Attendants:

    • Develop and deliver refresher training programs to ensure all current flight attendants remain up-to-date with safety regulations and service standards.
    • Organize recurrent training sessions to reinforce key concepts and best practices.
    • Offer specialized training modules based on feedback and industry updates.

  • Collaborating on Course Development:

    • Work with the training team to develop engaging and effective training materials, including presentations, manuals, and interactive exercises.
    • Provide insights and suggestions for improving existing courses and developing new ones.
    • Incorporate feedback from stakeholders to enhance the overall training curriculum.

  • Collaborating with Existing LCIs:

    • Coordinate with other Large Cabin Ground Instructors to share best practices and ensure consistency in training delivery.
    • Participate in team meetings to discuss training strategies, challenges, and opportunities for improvement.
    • Support and mentor new LCIs to help them integrate into the team and excel in their roles.
Education Bachelor'sCertifications and Licenses Years of Experience 4-6 years of experienceCore Competencies AdaptabilityCollaborationCuriosityService-OrientedStrives For Positive ResultsKnowledge, Skills, Abilities and Other (KSAOs)

Instructing/ Teaching experience


Nearest Major Market: Columbus

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