Client Service Representative
4 weeks ago
We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations.
We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.
Benefits
We offer competitive compensation and great benefits, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts, and more
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
-
Client Service Representative
1 month ago
Carmel, United States VCA Animal Hospitals, Inc. Full timeClient Service Representative. VCA Companion AMC - We are seeking a Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal ver Client Service, Representative, Service, Client, Animal Care, Retail
-
Client Service Representative
1 month ago
Carmel, United States VCA Antech, Inc. Full timeClient Service Representative VCA Companion AMC We are seeking a Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a...
-
Client Service Representative
2 days ago
Carmel, United States VCA Antech, Inc. Full timeClient Service Representative VCA Companion AMC We are seeking a Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a...
-
Client Service Representative
2 days ago
Carmel, United States VCA Antech, Inc. Full timeWe are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional...
-
Veterinary Client Services Representative
7 days ago
Carmel, United States MedVet Full timeDescription MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people...
-
Veterinary Client Services Representative
2 days ago
Carmel, United States MedVet Full timeDescription MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people...
-
Veterinary Client Services Representative
1 week ago
Carmel, United States MedVet Full timeDescriptionMedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people...
-
Carmel, United States MedVet Full timeDescriptionWork Schedule: Monday, Tuesday, Thursday every other weekend 8:30pm-7am MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation,...
-
Customer Service Representative
3 weeks ago
Carmel, United States CorVel Full time** Customer Service Representative** **Job Category****:** Administrative (Field) **Requisition Number****:** CUSTO005219 Showing 1 location **Job Details** **Description** **JOB SUMMARY:** Responsible for addressing client, patient and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state...
-
Customer Service Representative
3 weeks ago
Carmel, United States OneZone Full time**Customer Service Representative (Teller)** Feb 18, 2022 Operates a tellers window by providing prompt, efficient, accurate and high-quality customer service. Represents the Bank in a courteous, professional manner, alert to customer needs and willing to cross-sell or refer the customer to appropriate staff. Essential Functions: Uphold the Culture of...
-
Customer Service Representative
3 days ago
Carmel, United States OneZone Full time**Customer Service Representative (Teller)** Feb 18, 2022 Operates a tellers window by providing prompt, efficient, accurate and high-quality customer service. Represents the Bank in a courteous, professional manner, alert to customer needs and willing to cross-sell or refer the customer to appropriate staff. Essential Functions: Uphold the Culture of...
-
Entry Level Customer Service Representative
2 weeks ago
Carmel, United States MCG Solutions Inc Full timeJob DescriptionJob DescriptionWE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only...
-
Carmel Valley, United States The Dawg House Grooming Salon Full timeThe Dawg House Grooming Salon is currently canvassing for a full-time Client Services Specialist to join the team. This position will work hand-in-hand with our clients, and manager to oversee daily administrative operations, as well as monitoring business practices with forward thinking. This leader must be able to work effectively in an environment which...
-
Insurance Customer Service Representative
3 weeks ago
Carmel, United States Lilly Zhang-Farmers Insurance Agency Full timeJob DescriptionJob DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing...
-
Insurance Customer Service Representative
2 days ago
Carmel, United States Lilly Zhang-Farmers Insurance Agency Full timeJob DescriptionJob DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing...
-
D365 Client Services Consultant
1 week ago
Carmel, United States Blue Horseshoe Solutions Full timeFriday, May 21, 2021 Blue Horseshoe helps empower companies to define and plan theirenterprise strategy, connect and collaborate with business applications,and optimize and execute supply chain operations to Fortune 500 andmid-market businesses throughout the world. Our team has created aculture of collaboration and accountability mixed with...
-
Financial Services Representative
1 month ago
Carmel, United States Fidelity Investments Full timeJob Description : Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor...
-
Customer Service Representative
1 week ago
Carmel, United States The Cake Bake Shop Admin LLC Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeThe Customer Service Representative plays a crucial role in our office organization and is responsible for various administrative tasks. This team member is responsible for developing strong relationships with customers, departments, and employees. In addition to day-to-day assistance in managing...
-
Customer Service Representative
2 days ago
Carmel, United States The Cake Bake Shop Admin LLC Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeThe Customer Service Representative plays a crucial role in our office organization and is responsible for various administrative tasks. This team member is responsible for developing strong relationships with customers, departments, and employees. In addition to day-to-day assistance in managing...
-
Patient Services Representative
3 days ago
Carmel, United States Goodman Campbell Brain and Spine Full timeJob DescriptionJob DescriptionGoodman Campbell TeamAt Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a...