Store Experience Lead

2 weeks ago

Boca Raton, United States tapwage Full time

Company

Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free.

Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York, Miami, and Connecticut. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised over $100m in funding to date. In 2020, Rebag was named one of Fast Company’s Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more.

Role Overview

Our Store Experience Leads are the critical contributors to driving sustainability in the fashion industry. In this role, you will be responsible for building rapport, capturing leads, and converting them through a charismatic presentation of our product and superb follow-through.

You will be challenged to support your sales peers, build customer relationships, educate others about resale and match the benefits of selling their once loved luxury items to the needs of your customers. At the end of the day, you will be measured and rewarded for your ability to convert new business and also your ability to create Rebag fans who will tell our story to their friends and family.

To succeed at Rebag, you must be energetic, highly organized, and hard-working. You should have a passion for fashion, sustainability, and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

Job Responsibilities

- Maintain the highest degree of customer service to effectively communicate and provide an elevated customer experience.
- Strive to meet/exceed personal, category and store sales goals and KPIs.
- Effectively build client relationships to support new client acquisition, and retention.
- Act as a brand ambassador representing all that Rebag stands for, offering the highest level of customer service, aiming to delight and surprise.
- Communicating product and customer feedback to the management team.
- Support all company initiatives as they relate to product launches, client service and selling.
- Participate in regular training/meeting sessions as needed on product knowledge and new arrivals.
- Build upon your strong knowledge of trends and designers/brands.
- Ensure store visual merchandising standards are met and maintained.
- Responsible for stock operations, processing and properly handling online purchase orders.
- Adhere to company policies and procedures at all times.
- Maintain all practices, policies and systems as specified by the Rebag Bar philosophy
- Perform store maintenance functions as needed or assigned.
- Able to multi-task and coordinate efficiently.
- Be flexible with working hours and efficiently deal with any additional ad hoc requests.

Requirements

- Team-oriented and possesses the ability to work cross-functionally with other groups.
- Strong organization, prioritization and time management skills; highly attentive to detail.
- Ability to work across multiple systems.
- Enthusiastic and passionate about the changes in the resale industry.
- Relatable and conversationalist not afraid of getting to new faces
- Passion for Fashion and Sustainability
- Tech Savvy
- Self-starter who likes to enjoy a new challenge
- Ambitious and willing to achieve goals set forth and wanting to be best-in-class at all things you set your mind to
- Able to present a case study on the industry and what makes Rebag a leader in the Industry
- Lead by example at all times
- Comfortable standing on your feet for long periods of time
- Ability to work weekends and evenings
- Ability to lift a maximum of 40 lbs based on needs of the role.
- Legal right to work in the United States

  • Store Experience Lead

    2 weeks ago

    Boca Raton, Florida, United States tapwage Full time

    CompanyRebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale...

  • Senior Store Experience Lead

    2 weeks ago

    Boca Raton, United States Rebag Full time

    Company Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale...

  • In-Store Customer Experience Representative/Sales

    1 month ago

    Boca Raton, United States CAPITOL LIGHTING OF EAST HANOVER Full time

    Job DescriptionJob DescriptionDescription:Make your future brighter by joining the Capitol Lighting team! Capitol Lighting has been providing our customers with the best service, best experience, and the best variety in lighting brands since we opened our doors in 1924.We are looking to add a FULLTIME In-Store Customer Experience Representative/Sales to our...

  • Store Manager

    2 weeks ago

    Boca Raton, United States Daniella Ortiz Full time

    🌟 Join our team at Daniella Ortiz in Boca Raton! 🌟Are you a dynamic leader with a passion for sales and customer satisfaction? We are looking for a talented Store Manager to drive sales performance, enhance customer loyalty, and lead our team to success.As the Store Manager, you will be responsible for overseeing sales operations, ensuring customer...

  • Store Manager

    2 weeks ago

    Boca Raton, United States Daniella Ortiz Full time

    🌟 Join our team at Daniella Ortiz in Boca Raton! 🌟Are you a dynamic leader with a passion for sales and customer satisfaction? We are looking for a talented Store Manager to drive sales performance, enhance customer loyalty, and lead our team to success.As the Store Manager, you will be responsible for overseeing sales operations, ensuring customer...

  • Store Manager

    1 month ago

    Boca Raton, United States Batteries Plus Full time

    Job DescriptionJob DescriptionBatteries Plus is looking for a customer-focused Store Manager to manage their East Boca location. Store Manager duties include leading retail store and commercial sales activities in order to achieve sales goals and positively contributing to the growth and development of their team through training communication, recognition...

  • Store Manager

    6 days ago

    Boca Raton, Florida, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations,...

  • Store Manager

    6 days ago

    Boca Raton, Florida, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations,...

  • Store Customer Experience Coordinator Boca Raton Clint Moore

    1 month ago

    Boca Raton, United States TD Bank Group Full time

    We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Store Customer Experience Coordinator Boca Raton Clint Moore** 346170BR Retail Banking Customer Service Boca Raton , FL January 27, 2022 **Company Overview** **About TD Bank, Americas Most Convenient Bank** TD Bank,...

  • Assistant Store Manager

    7 days ago

    Boca Raton, United States Oxford Industries Full time

    Description About the Position The Assistant Store Manager’s primary responsibility is to achieve the Budgeted Net Sales for their respective store, provide an exceptional client experience, embrace the brand positioning, and lead the store in the absence of the Store Manager. The Assistant Store Manager should uphold and lead in the company Core...

  • Store Manager

    6 days ago

    Boca Raton, Florida, United States MAC Full time

    Position Summary: We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.This is an exceptional...

  • Department Manager

    6 days ago

    Boca Raton, United States THE PAPER STORE Full time

    Job DescriptionJob DescriptionThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Department Managers are responsible for:...

  • Department Manager

    7 days ago

    Boca Raton, United States The Paper Store Full time

    The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service.  Department Managers are responsible for: delivering world class service,...

  • Store Manager

    7 days ago

    Boca Raton, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales...

  • Store Manager

    5 days ago

    Boca Raton, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations,...

  • Assistant Store Manager

    6 days ago

    Boca Raton, Florida, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Assistant Store Manager

    6 days ago

    Boca Raton, Florida, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Assistant Store Manager

    50 minutes ago

    Boca Raton, Florida, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Sales Lead

    6 days ago

    Boca Raton, Florida, United States Chico's FAS, Inc. - Retail Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautifulPOSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer...

  • Sales Lead

    7 hours ago

    Boca Raton, Florida, United States CHICO'S Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...