Front Desk Agent
2 weeks ago
Job Category Rooms & Guest Services Operations
Location Courtyard Norwalk, 474 Main Avenue, Norwalk, Connecticut, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Position Summary
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, Begin your purpose, Belong to an amazing global team, and Become the best version of you.
Source: Hospitality Online
-
Front Desk Agent
5 days ago
Norwalk, United States HEI Hotels & Resorts Full timeAbout Us Located in Norwalk, EVEN Hotel Norwalk, an IHG Hotel is in the business district, within a 5-minute drive of Caldor Shopping Center and Gateway Shopping Center. This hotel is 2.6 mi (4.1 km) from Silvermine Arts Center and 2.9 mi (4.6 km) from Norwalk Islands.Stay in one of 128 guestrooms featuring flat-screen televisions. Complimentary wired and...
-
Front Desk Agent
3 days ago
Norwalk, United States Marriott International Full timeJob DescriptionPOSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front...
-
Front Desk Receptionist/Admin
6 days ago
Norwalk, United States Riverwalk Dental Care Full timeJob DescriptionJob DescriptionJob descriptionAre you an experienced Dental Patient Care Coordinator/Receptionist/Front Desk person looking for a career change? Do you want to be part of a great team and culture with a patient focused general dentistry practice. If yes please read on and apply!Our new PCC/Front Desk/Receptionist will have the responsibilities...
-
Hotel Front Desk Agent
2 weeks ago
Norwalk, United States LaKota Oaks Full timeJob DescriptionJob DescriptionDescription:Located in a beautiful West Norwalk residential neighborhood, LaKota Oaks is the ideal retreat for weddings and private events.Come join a fun team with a fun culture! The property currently consists of our 120 room recently renovated hotel, indoor swimming pool, basketball court, and racquet ball courts.Summary:The...
-
Front Desk Supervisor and Night Auditor
39 minutes ago
Norwalk, United States EVEN Norwalk Full timeAbout Us: Located in Norwalk, EVEN Hotel Norwalk, an IHG Hotel is in the business district, within a 5-minute drive of Caldor Shopping Center and Gateway Shopping Center. This hotel is 2.6 mi (4.1 km) from Silvermine Arts Center and 2.9 mi (4.6 km) from Norwalk Islands.Stay in one of 128 guestrooms featuring flat-screen televisions. Complimentary wired and...
-
Front Desk Supervisor
5 days ago
Norwalk, United States Shaner Corporation Full timeBe available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain...
-
Patient Care Coordinator/Front Desk
2 weeks ago
Norwalk, United States Ct Dental Mgmt Full timeWell established, fast paced Dental office in Norwalk CT is looking for a bilingual front desk patient coordinator to join our dynamic team. The ideal candidate will be a motivated, goal-orientated individual who is available to work alternating Saturdays. We are looking for Someone who has a knowledge of Dentrix, treatment plan coordination. Billing and...
-
Patient Care Coordinator/Front Desk
2 weeks ago
Norwalk, United States Ct Dental Mgmt Full timeWell established, fast paced Dental office in Norwalk CT is looking for a bilingual front desk patient coordinator to join our dynamic team. The ideal candidate will be a motivated, goal-orientated individual who is available to work alternating Saturdays. We are looking for Someone who has a knowledge of Dentrix, treatment plan coordination. Billing and...
-
Front Desk Supervisor
4 days ago
Norwalk, United States Shaner Hotel Group Full timeJob Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to...
-
Front Desk Supervisor
5 days ago
Norwalk, United States Shaner Hotel Group Full timeJob Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests....
-
Front Desk Associate
2 months ago
Norwalk, United States Courtyard by Marriott Norwalk Full timeJob Number 24063892Job Category Rooms & Guest Services OperationsLocation Courtyard Norwalk, 474 Main Avenue, Norwalk, Connecticut, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and...
-
Front Desk Associate
2 months ago
Norwalk, Connecticut, United States Courtyard by Marriott Norwalk Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard Norwalk, 474 Main Avenue, Norwalk, Connecticut, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...
-
Front Desk Agent
5 days ago
Norwalk, United States Shaner Hotel Group Full timeJob Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...
-
Front Desk Agent>
1 day ago
Norwalk, United States Marriott Full timeMarriott Hotels - 474 Main Avenue [Guest Service / Customer Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey...
-
Front Desk Agent
5 days ago
Norwalk, United States Shaner Hotel Group Full timeJob Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...
-
Front Desk Agent
3 hours ago
Norwalk, United States Shaner Hotel Group Full timeJob Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...
-
Front Desk Agent
5 days ago
Norwalk, United States Shaner Hotels Full timeABOUT THE TEAM Shaner Hotels has an amazing opportunity at our Residence Inn Norwalk located in beautiful downtown Norwalk. This 102-room modern Residence Inn is just a short walking distance from the trendy SoNo, which is filled with many dining, shopping, and entertainment opportunities for our guests. ABOUT US Shaner Hotel Group Shaner Hotels is one...
-
Fitness Studio Front Desk Sales
2 days ago
Norwalk, United States StretchLab Full timeJob DescriptionJob Description🌟 Join Our Team as a Sales Advisor and Grow with Us at StretchLab! 🌟Are you a goal-oriented individual with excellent sales, communication, and customer service skills? Do you have a passion for fitness and wellness and thrive in a fast-paced environment? StretchLab is looking for dynamic Sales Advisors to join our team...
-
Front Desk Manager
5 days ago
Norwalk, United States Shaner Corporation Full timeBe available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete...
-
Front Desk Manager
5 days ago
Norwalk, United States Shaner Hotel Group Full timeJob Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is...