Senior Director, Product Design

4 weeks ago


Plantation, United States Chewy Full time

At Chewy, we strive to become the most trusted and convenient online destination for pet parents and our partners â vets and service providers â alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. Thatâs why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers.

 We are seeking a Sr. Director, Product Design to play a senior leadership role in realizing Chewyâs vision, driving the conception and creation of innovative new products and services. You'll be an authority with vision for User Experience throughout Chewy.  Youâll have the opportunity to think and act big, exercising continuous innovation and a bias for action, coupled with thoughtful experimentation.  This role is a high-profile position that will inspire and empower a team of design leaders to ensure an unparalleled customer experience that enables our customers, businesses, and veterinarian partners to accomplish their goals in the most sophisticated, efficient, and enjoyable way possible.  To achieve this, you will be responsible for developing and socializing a vision that drives engagement and excitement throughout the organization - working closely with our partners in product management and engineering to help shape the next generation of pet parent experiences on Chewy.

 The ideal candidate is a passionate, yet pragmatic design leader that can analyze customer behaviors, find opportunities to seek problems, and transform the Chewy customer experience fast-paced environment. Passionate about working strategically with executives and other senior leaders to create and deliver big, transformational, customer-focused experiences.   Finally, you should be an inspiring people leader, an outstanding communicator, and a forward-thinking strategic problem solver that has shown flexibility and willingness to roll up your sleeves to develop your team through changing priorities and exciting challenges.

What Youâll Do:

  • Lead cross-team conceptual development; be a strategic inspiring leader in how to implement unmatched experiences that represent the most customer-centric intersection between design, business, content, and technology.
  • Influence investment choices that will provide long-term innovation for our customers
  • Champion cohesion and consistency in UX design that unites a growing number of features, while continuing to cultivate and evangelize a fervent culture of invention and innovation.
  • Recruit, assess, hire, develop, and retain an organization of outstanding UX personnel.

 What Youâll Need:

  • 10+ years of experience in User Experience Design that includes shown ability leading people leaders. Experience leading a team in a high growth environment; prior success with running employees across multiple products and/or programs.
  • Proven track record in attracting, developing, and motivating the talent needed for current and future business needs. Demonstration of maintaining dedication expectations and leading teams to achieve results in a fast-paced environment.
  • Experience working in and handling user experience design groups in large, product-based organizations; with a proven record to consider the impact of their decisions, past their own products.
  • Proficiency in standard methodologies for User Interface Design, Information Architecture, and Interaction Design; practical knowledge of User Centered Design processes and lifecycles; ability to provide and effectively communicate strategic and tactical recommendations based on quantitative/qualitative data and efficient Design practices.
  • Extensive knowledge of the latest design concepts, new technologies, and other developments in the user experience field.
  • Excellent communication, presentation, and social skills; the ability to communicate sophisticated concepts clearly and persuasively across different audiences and varying levels of the organization.
  • Bachelorâs, or equivalent degree, in Design, HCI, or related field or equivalent professional experience within the design field.
  • Position will require occasional travel.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

 

If you have a question regarding your application, please contact HR@chewy.com.

 

To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.



  • Plantation, United States Chewy Full time

    Our Opportunity: Are you passionate about inventory management and optimizing systems for operational excellence? Do you thrive in fast-paced environments and excel at leading cross-functional teams? If so, this role could be the perfect fit for you. We are seeking an Associate Director of Product Management, Inventory Management to join our team. This role...


  • Plantation, United States Chewy Full time

    Our Opportunity: Are you a credentialed instructional Designer with a passion for creating training at the highest possible levels? Do you have a passion for blended learning and creating special training solutions? Are you looking for a fast paced, innovative workplace? Then the Chewy Customer Service Learning and Development team is looking for you! The...


  • Plantation, United States Chewy Full time

    At Chewy, we strive to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box ways to...


  • Plantation, United States Chewy Full time

          At Chewy, we strive to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box...


  • Plantation, United States Chewy Full time

    Our Opportunity: Chewy is seeking a dedicated, hard-working, and proactive Post-Production Producer to join our in-house Post-Production Department located in Plantation, FL! You’ll be responsible for independently producing Post-Production projects of diverse scope while working with interdisciplinary partners and senior leaders. You must have the...


  • Plantation, United States Chewy Full time

    Our Opportunity: At Chewy, we aim to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of...


  • Plantation, United States Chewy Full time

    Our Opportunity: At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike.  Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of...


  • Plantation, United States Chewy Full time

    Our Opportunity: At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike.  Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of...


  • Plantation, United States Chewy Full time

    Our Opportunity: At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike.  Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of...

  • Industrial Designer

    3 months ago


    Plantation, United States Motorola Solutions Full time

    Job Description ***Must provide a link to a portfolio or digital examples of your work when applying; otherwise, candidate will not be considered*** About You Are you compelled to innovate? Do you want your work to have benefit and impact in the most extreme situations? Would you like to be on a highly collaborative team using social sciences...

  • Sr Product Manager

    4 weeks ago


    Plantation, United States Chewy Full time

    Our Opportunity: Are you passionate about inventory management and optimizing systems for operational excellence? Do you thrive in fast-paced environments and excel at leading cross-functional teams? If so, this role could be the perfect fit for you. We are seeking an Associate Director of Product Management, Inventory Management to join our team. This role...


  • Plantation, United States National Beverage Full time

    OVERVIEW OF ROLE, RESPONSIBILITIES, SKILL EXPECTATIONS ANDINTERACTION WITHIN THE ORGANIZATION: The primary responsibility of this position is to provide the company with information, insights, and formal communication skills regarding industry trends, customers, markets, consumers, competitors, and performance metrics to support senior management decisions...


  • Plantation, United States Virgin Voyages Full time

    The Gig: The Director - Marketing and Sailor Data will work collaboratively with the Marketing team to ensure the accuracy and maximization of all Marketing activities. The Lead will identify opportunities in segmentation and strategy behind targeting. What You Will Be Up To: Apply Advanced Analytics techniques, generating recommendations that improve...

  • Art Director

    4 weeks ago


    Plantation, United States Solomon Page Full time

    Our client in the luxury hospitality and travel industry has an immediate need for an Art Director to join their growing creative team. In this role, you will concept and produce beautifully crafted multimedia projects, integrated campaigns, and branded presentations and projects. This is a temp-to-perm, 40-hours a week position that can start immediately....

  • Director, Real Estate

    2 months ago


    Plantation, United States Chewy Full time

    Our Opportunity: Chewy is seeking a Director of Real Estate. The Director of Real Estate is a key leader who is responsible for real estate strategy, site selection, and deal negotiation for all Chewy’s Corporate, Customer Service, Fulfilment Center, Pharmacy, and Retail locations across the country. This individual will execute strategic initiatives...


  • Plantation, United States Chewy Full time

      Our Opportunity:Chewy is looking for an Associate Director, Talent Management to drive strategic talent initiatives across Chewy’s 18,000+ Team Member base! The ideal candidate that will build and deploy innovative HR programs that differentiate Chewy as a world-class organization and as a magnet for outstanding talent. As a leader in Talent...


  • Plantation, United States HCA Healthcare Full time

    DescriptionSpecialization:GastroenterologyJob Summary:HCA Healthcare East Florida is seeking an experienced and dynamic physician leader to head our  Gastroenterology Residency program at HCA Florida Westside Hospital as Program Director. Our East Florida Graduate Medical Education Division currently encompasses 44 high-quality residency and fellowship...

  • AD Product Manager

    3 months ago


    Plantation, United States Chewy Full time

    Our Opportunity: At Chewy we are building a Retail Operations team to support our pet partners to conduct business in a seamless fashion and are looking for an Associate Director Product Manager to help us achieve scale. The Retail Operations organization is dedicated to delivering an exceptional experience for pet parents and vendor partners, optimizing...


  • Plantation, United States Chewy Full time

    Our Opportunity: Chewy is seeking a skilled and strategic Sr Employee Engagement Manager to join our world-class Customer Service (CS) organization! We recognize the impact of employee engagement on organizational success and are committed to enhancing our workplace culture. In this pivotal role, you will lead efforts to gather, analyze, and synthesize...


  • Plantation, United States Chewy Full time

      Our Opportunity: The Payments Engineering Team is seeking a hardworking and motivated Senior Full-Stack Software Engineer (Java and React) in Boston, MA. Our mission is to provide pet parents and partners with the most trusted, accessible, and convenient payment experience.​ Our goal is to build a secure and efficient payment ecosystem that is easily...