M.I.S. Technician

Major Duties & Responsibilities:
• Technician is responsible for installing, maintaining, and troubleshooting all computer hardware and software within Spirit Lake Tribe.
• Working either in a telephone environment or face to face with employees, the technician will be able to answer the technical questions of all end users.
• The technician interacts with external vendors regarding the procurement and repair of all hardware.
• Technician may also deliver one-on-one or group classroom training to employees.
• After consulting with end users, technician may offer recommendations regarding hardware and software upgrades.
• Additionally, the technician will meticulously track the details of all work that has been completed.
• Technician shall research MIS trends and recommend information system technology.
• Technician shall perform related duties as assigned by the MIS Director
• Surveillance Monitoring

Qualifications, Experience, and education required:
• Requires four to five years of general computer and/or information systems experience.
• Associate degree in computer science and experience in network maintenance.
• Knowledgeable in Microsoft office.