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RCM Analyst

2 months ago

Nashville, United States Tend Full time
  • We believe that with the power of technology, a hospitality-driven mindset, and a top tier clinical team, we can make going to the dentist something to look forward to.
  • With thousands of five-star reviews, Tend has become one of the country's top-rated and in-demand dental practices, with over 650 team members to support this mission.
  • The RCM Analyst- Credits Specialist will play a crucial role in managing and resolving credit balances on member accounts.
  • The responsibilities include analyzing and rectifying credit balances, efficiently processing refund requests, and ensuring documentation of all transactions for audit and regulatory compliance.
  • The specialist will collaborate with RCM team members and studio teams to address discrepancies and maintain accurate account balances, all while demonstrating excellent communication skills.
  • Use of Dentrix software will be considered an advantage.
  • Weekly - Working closely with the team lead of RCM to deliver weekly reporting to RCM leadership on status credits balances (Insurance IBV Audit).
  • Weekly - Provide feedback to RCM leadership regarding areas of slippage in weekly leadership standup.