Eradication Technician
4 weeks ago
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Elevate Your Career at Iron Mountain
Are you detail-oriented and process-driven with a background in IT hardware? Join us as an Eradication Technician in Urbandale, IA
You’ll work closely with a major global tech leader and social media powerhouse. As their data center operations expand rapidly, you'll be at the forefront of delivering crucial services. We’re looking for highly organized individuals who thrive in fast-paced, high-pressure environments and are passionate about technology. This full-time role offers the chance to collaborate with two dynamic, innovative companies.
Onsite role located at 4437 121st Urbandale, IA
WHAT WE OFFER:
1st shift schedule : Monday through Friday from 8:00am - 5:00pm
Onsite cafeteria
Gain experience and exposure working at a large hyperscale data center
Full Benefits that start on Day 1
401k Match
Paid Time off, 7 Holidays, 3 Floating Holidays and Well-Being days
JOB RESPONSIBILITIES
Manage vendor activities and maintain both new and existing vendor relationships
Excellent written and verbal communication skills
Assist with process improvement initiatives, new process and documentation of process and policy including playbooks
Attend operational syncs and capture notes and manage the completion of action items
Physical destruction of storage devices ensuring data is non-recoverable
Logical tracking of storage media
Meticulous tracking of chain of custody records for all storage media
Safe and secure transport to storage media within client site as well as intercampus transport
Troubleshoot issues that may arise during drive wiping
Troubleshoot and problem-solve for physical and logical discrepancies
Reconcile all wiped/destroyed media across internal records
Use of proprietary data sanitization software
Utilize various inventory systems, determining which devices are destroyed or sanitized
Coordinate pickup of sanitized and destroyed devices
Prioritize tracking and reconciling part movement / destruction through the task system
Sync with global teams on various tasks and upcoming innovations
Meet SLAs/Deadlines on data eradication and/or destruction
Assist with additional data center side projects as appropriate
Effectively communicate issues to team members and leadership
Maintain interpersonal relationships with clients and co-workers
Provide updates and feedback via daily reports and weekly meetings
Maintain cleanliness and organization of Eradication Room and tech workspace
EDUCATION & QUALIFICATIONS
High School Diploma Required
Previous experience with inventory management system(s) (Preferred)
Knowledge of Google Suite (Excel, Word, etc.)
Comfortable using Windows OS and Mac OS
Experience repairing and/or upgrading PC / server equipment (Preferred)
Ability to multitask and work effectively with others
Ability to quickly shift priorities based on client needs
Previous work in a data center environment (Preferred)
Ability to troubleshoot and problem solve
Ability to lift minimum of 40 Lbs.
A valid driver's license is required.
THE COMPANY
Iron Mountain, an Iron Mountain Company, is revolutionizing data center infrastructure, the backbone of our digital world, through innovative engineering, processes, and technologies. Our circular data center models empower hyperscalers to unleash the full potential of their hardware and offer the broader industry cutting-edge solutions that raise the bar for performance, scalability, and sustainability.
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0078313
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Eradication Technician
4 weeks ago
Urbandale, Iowa, United States Iron Mountain Full timeAt Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...