Guest Service Representative

3 weeks ago

Seattle, United States Courtyard Seattle DowntownPioneer Square Full time
Additional Information Pay: $24.50/hour
Job Number 24075678
Job Category Rooms & Guest Services Operations
Location Courtyard Seattle Downtown/Pioneer Square, 612 2nd Avenue, Seattle, Washington, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Welcome To Our Family

As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.The Impact You’ll Make

No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.     What You’ll Do

  • Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
  • Secure payment, verifying and adjusting billing as needed
  • Provide guests with room and hotel information, directions, amenities and local interests
  • Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
  • Complete cashier and closing reports, counting the bank at the end of each shift securely
  • Accept and record wake-up calls, delivering to the right department
  • Communicate any emergency, lost item or theft to proper security staff and/or authorities
  • Keep contingency lists in case of emergency and communicate any necessary messages Perks You Deserve

    We’ll support you in and out of the workplace by offering:

    • Team-spirited coworkers
    • Encouraging leadership
    • Support to live a life of wellbeing and happiness
    • Opportunities to serve and give back to the community
    • Discounts on hotel rooms, gift shop items, food and beverage
    • Recognition programs What We’re Looking For
      • A warm, people-oriented demeanor
      • A team-first attitude
      • A gift for paying attention to the smallest details

        This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.You’re Welcomed Here

        Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

        PREFERRED QUALIFICATIONS

        Education:                                          High school diploma or G.E.D. equivalent.

        Related Work Experience:                  No related work experience.

        Supervisory Experience:                     No supervisory experience.

        License or Certification:                      None

        The pay range for this position is $24.50 to $24.50 per hour. This position offers coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Employees will accrue 0.04616 PTO balance for every hour worked and are eligible to receive minimum of 7 holidays annually. 

        Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

        At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

        In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ Begin your purpose, Belong to an amazing global​ team, and Become the best version of you. 

        Source: Hospitality Online

  • Guest Service Representative

    15 hours ago

    Seattle, United States Hollander Hospitality Full time

    Crowne Plaza Seattle Airport 17338 International Blvd. Seattle, WA 98188 GUEST SERVICE REPRESENTATIVE The Crowne Plaza Seattle Airport is seeking a Guest Service Representative to join our team. The Guest Service Representative provides outstanding guest service to arriving, departing, and in-house guests by delivering accurate and timely information and...

  • Guest Service Representative>

    4 weeks ago

    Seattle, United States Courtyard by Marriott Full time

    Courtyard by Marriott - 612 2nd Avenue [Front Desk Agent / Concierge] As a Guest Service Representative at Courtyard by Marriott, you'll: Welcome and greet guests upon arrival; Check guests in and out of the hotel; Provide information about hotel amenities and local attractions; Handle guest inquiries and resolve any issues or complaints; Assist with...

  • Guest Service Representative

    6 days ago

    Seattle, United States Marriott International Full time

    Additional Information Pay: $24.68/hour Job Number 24085095 Job Category Rooms & Guest Services Operations Location The Westin Seattle, 1900 5th Ave, Seattle, Washington, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest...

  • Hotel Guest Service Representative

    1 day ago

    Seattle, United States BMI Hospitality Management Full time

    Do you want to work for a great company with competitive benefits and pay? The Holiday Inn Seattle Downtown - Lake Union is looking to hire a Guest Service Representative. If you think you'd be a great addition to our team, please apply! Benefits: * Medical, dental, and vision offered after qualification period * Competitive performance bonuses - potential...

  • Hotel Guest Service Representative

    24 hours ago

    Seattle, United States BMI Hospitality Management Full time

    Do you want to work for a great company with competitive benefits and pay? The Staybridge Suites Seattle-Fremont is looking to hire a Guest Service Representative/Night Auditor. If you think you'd be a great addition to our team, please apply! Benefits: * Medical, dental, and vision offered after qualification period * Competitive performance bonuses -...

  • Guest Service Representative

    4 weeks ago

    Seattle, Washington, United States The Westin Seattle Full time

    Additional Information Pay: $24.68/hour, union benefitsJob Number Job Category Rooms & Guest Services OperationsLocation The Westin Seattle, 1900 5th Ave, Seattle, Washington, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome To Our FamilyAs a world-class leader in the travel industry, there's no...

  • Hotel Guest Service Representative

    4 hours ago

    Seattle, United States BMI Hospitality Management Full time

    Job DescriptionJob DescriptionDo you want to work for a great company with competitive benefits and pay? The Holiday Inn Express & Suites Seattle - SeaTac Airport looking to hire a Guest Service Representative. If you think you'd be a great addition to our team, please apply!Benefits:Medical, dental, and vision offered after qualification...

  • Hotel Guest Service Representative

    5 hours ago

    Seattle, United States BMI Hospitality Management Full time

    Job DescriptionJob DescriptionDo you want to work for a great company with competitive benefits and pay? The Holiday Inn Seattle Downtown - Lake Union is looking to hire a Guest Service Representative. If you think you'd be a great addition to our team, please apply!Benefits:Medical, dental, and vision offered after qualification periodCompetitive...

  • Hotel Guest Service Representative

    4 hours ago

    Seattle, United States BMI Hospitality Management Full time

    Job DescriptionJob DescriptionDo you want to work for a great company with competitive benefits and pay? The Staybridge Suites Seattle-Fremont is looking to hire a Guest Service Representative/Night Auditor. If you think you'd be a great addition to our team, please apply!Benefits:Medical, dental, and vision offered after qualification periodCompetitive...

  • Hotel Guest Service Representative

    1 day ago

    Seattle, United States BMI Hospitality Management Full time

    Do you want to work for a great company with competitive benefits and pay? The Holiday Inn Seattle Downtown - Lake Union is looking to hire a Guest Service Representative. If you think you'd be a great addition to our team, please apply!Benefits:Medical, dental, and vision offered after qualification periodCompetitive performance bonuses - potential for up...

  • Guest Service Representative

    6 days ago

    Seattle, United States Marriott Full time

    Additional Information Pay: $24.50/hour Job Number 24075678 Job Category Rooms & Guest Services Operations Location Courtyard Seattle Downtown/Pioneer Square, 612 2nd Avenue, Seattle, Washington, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Welcome to our family As a world-class leader in the travel...

  • Guest Service Representative

    3 weeks ago

    Seattle, United States Marriott International Full time

    Additional Information Pay: $24.50/hour Job Number 24075678 Job Category Rooms & Guest Services Operations Location Courtyard Seattle Downtown/Pioneer Square, 612 2nd Avenue, Seattle, Washington, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Welcome to our family As a world-class leader...

  • Hotel Guest Service Representative

    15 hours ago

    Seattle, United States BMI Hospitality Management Full time

    Do you want to work for a great company with competitive benefits and pay? The Staybridge Suites Seattle-Fremont is looking to hire a Guest Service Representative/Night Auditor. If you think you'd be a great addition to our team, please apply!Benefits:Medical, dental, and vision offered after qualification periodCompetitive performance bonuses - potential...

  • Guest Service Representative

    4 weeks ago

    Seattle, Washington, United States Courtyard Seattle DowntownPioneer Square Full time

    Additional Information Pay: $24.50/hourJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard Seattle Downtown/Pioneer Square, 612 2nd Avenue, Seattle, Washington, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome To Our FamilyAs a world-class leader in the travel industry,...

  • Guest Service Representative

    6 days ago

    Seattle, United States Marriott International Inc Full time

    Additional Information Pay: $24.50/hour Job Number 24075678 Job Category Rooms & Guest Services Operations Location Courtyard Seattle Downtown/Pioneer Square, 612 2nd Avenue, Seattle, Washington, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Welcome to our family As a world-class leader in the...

  • Guest Service Representative

    2 weeks ago

    Seattle, United States Marriott International Inc Full time

    Additional Information Pay: $24.50/hour Job Number 24075678 Job Category Rooms & Guest Services Operations Location Courtyard Seattle Downtown/Pioneer Square, 612 2nd Avenue, Seattle, Washington, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Welcome to our family As a world-class leader in the...

  • Guest Service Representative

    6 days ago

    Seattle, United States Marriott International Inc Full time

    Additional Information Pay: $24.50/hour Job Number 24075678 Job Category Rooms & Guest Services Operations Location Courtyard Seattle Downtown/Pioneer Square, 612 2nd Avenue, Seattle, Washington, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Welcome to our family As a world-class leader in the...

  • Guest Service Representative

    24 hours ago

    Seattle, United States Schulte Companies Full time

    Job Description Graduate Hotels®, is seeking a Guest Service Representativeto joinGraduate Seattleand its wonderful team of hospitality enthusiasts. Graduate Hotels creates authentic, playful spaces that connect a community's travelers, students, and locals. Through thoughtfully curated design, creative F Band community-focused events, we create hotels...

  • Guest Service Representative

    2 days ago

    Seattle, United States Schulte Hospitality Group Full time

    Job Description Graduate Hotels®, is seeking a Guest Service Representative to join  Graduate Seattle and its wonderful team of hospitality enthusiasts. Graduate Hotels creates authentic, playful spaces that connect a community’s travelers, students, and locals. Through thoughtfully curated design, creative F&B and community-focused events, we...

  • Guest Service Representative

    2 days ago

    Seattle, United States Schulte Boutique + Lifestyle Full time

    Job Description Graduate Hotels®, is seeking a Guest Service Representativeto joinGraduate Seattleand its wonderful team of hospitality enthusiasts. Graduate Hotels creates authentic, playful spaces that connect a community’s travelers, students, and locals. Through thoughtfully curated design, creative F Band community-focused events, we create hotels...