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Inside Sales Representative, Biologics Testing

2 months ago

Northridge, United States Charles River Laboratories Full time

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we'll help you build a career that you can feel passionate about.

Job Summary

We are seeking an Inside Sales Representative for our Biologics business unit to be located on the West Coast, in the U.S and work remotely from a home office. The Inside Sales Rep. is responsible for driving Biologics sales and serving as the point of contact for all sales customer inquiries. The Inside Sales Rep administers the sales process for specific Biologics accounts and/or sales opportunities via phone and e-mail. The role involves engaging with existing customers and qualified sales leads while guiding customers to Biologics products and services that best meet their needs.

The following are responsibilities related to the Inside Sales Rep

  • Drive with customer follow-up and developing/closing Biologics opportunities.

  • Point of contact for all sales customer inquiries and outbound prospecting.

  • Engage with existing customers and generating sales opportunities.

  • Establish new customers and maintain/grow existing customer accounts.

  • Establish and nurture positive, productive relationships with customer accounts

  • Work collaboratively with Marketing to drive product promotions and provide feedback on ROI.

  • Share customer problems/concerns with relevant departments for quality resolution.

  • Attend tradeshows routinely and aid in coordination of tradeshow events and or presentations.

  • Participate in Global Sales meetings as required.

  • Complete all required sales documentation in a timely manner.

  • Maintain a CRM database via updates to sales opportunities, sales stages, marketing statuses, and customer intelligence data.

Job Qualifications

The following are minimum qualifications related to the Inside Sales Specialist position

  • Bachelor's degree in a science or technical field required. Biology, Biochemistry, Genetics, Molecular Biology, chemistry strongly preferred.

  • 2-4 years of successful sales experience with a technical life science product preferred.

  • Demonstrated ability to quickly grasp and master highly technical concepts and articulate them well to others.

  • Outstanding listening, verbal, presentation, and written communication skills.

  • Strong interpersonal skills with the ability to communicate effectively with a wide range of customer personality types.

  • Strong ability to identify customer needs, obstacles to the sales process, and solutions using Charles River products and services.

  • Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)

  • Experience working with Salesforce, Microsoft Dynamics or a similar CRM database a plus.

  • Strong business sense, instinct, and personal drive.

  • Team goal oriented with a focus on achieving team sales performance metrics through personal contribution and teamwork

Compensation Data

The base pay range for this position is $30/hr. - $40/hr. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.

Competencies Lead - We lead when we advocate our purpose and model our values, when we deliver innovation, when we embrace change, and when we appreciate and celebrate the great work of others.Care - We show we care when we respect each other, our animals and the communities where we work and live, when we create a positive healthy workplace, when we are mindful of our compliance standards, and when we choose to do the right thing.Collaborate -We collaborate when we partner with each other and promote teamwork, when we communicate clearly and effectively across the hall or around the globe, and when we welcome all forms of diversity and encourage inclusiveness.Own - We act like owners when we hold ourselves accountable for our actions, when we respond to internal and external client needs with speed and accuracy, when we set and achieve meaningful goals, and when we strive towards continuous improvement.

About Corporate Functions

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients' clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client's unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people's lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, veteran or disability status.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to (see below) This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

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