Dockhand

4 weeks ago

South Lake Tahoe, United States Aramark - Lake Tahoe Full time

About Lake Tahoe Adventures, Adventure Mountain & Zephyr Cove Resort:​

Zephyr Cove Resort, Adventure Mountain and Lake Tahoe Adventures are the best of both worlds: the beauty of a pristine mountain lake setting combined with the thrill of new adventures. On the South Shore of Lake Tahoe, the sky is the limit for what you can see and do: enjoy a hike along lakeview trails, relax on the beach, or enjoy a show at the theater after an afternoon shopping trip. Only one hour from Reno, Lake Tahoe is easily accessible, and above all, it offers a fabulous escape from the world below.

The Dockhand is responsible for ensuring guest satisfaction at the marina location by navigating vessels, assisting guests with boat operations, appropriately maintaining the dock area(s), cleaning and restocking vessels, and providing general customer service.

Job Responsibilities

•    Cleans and maintains docks and public areas to ensure safety and satisfaction of guests and marina staff.
•    Ensure customers understand boating safety, operation of the vessel and aid with docking and piloting of boats
•    Cleans interior and exterior of vessels to ensure safety and satisfaction of guests
•    Restocks, refuels, maintains, and prepares vessels for guests
•    May assist customers with transporting luggage
•    Greet customers and assist with inquiries or concerns while anticipating the customers’ needs
•    Provides excellent service and positive demeanor towards guests, customers, clients, co-workers, etc.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    Previous experience working in a marina preferred
•    Demonstrates excellent customer service skills
•    Must possess valid driver’s license
•    Demonstrates interpersonal and communication skills, both written and verbal

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

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