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Services Engineer

2 months ago

Houston, United States Quest Global Full time
Job Requirements
About Quest Global
Quest Global is an organization at the forefront of innovation and one of the world's fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we're eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:

 
Job Overview:
An Engineer with 3-12 years of experience responsible for troubleshooting Gas turbine package's systems and component failures. 
Key Responsibilities:
  • Troubleshoot Gas turbine packages' accessories and component failures.
  • Create Aero Event cases for significant field events, and compare with similar previous events for categorization. Participate in weekly Aero Event Review Board meeting.
  • Follow QMS procedure on process for completing the Documentation Only event case.
  • Coordinate with the customer service leader (CSL), product service engineer (PSE), and FieldCore representative to ensure data is captured.
  • Work with PSE to ensure cases are properly mapped to the correct Common Problem Record (CPR).
  • Monitor NSR system and work on dispositions to ensure fast cycle times.
  • Provide written justification for dispositions and include in a system of record.
  • Coordinate with the Project Management Organization (PMO) team on determining the cost savings associated with each NSR continued-time disposition.
  • Create Clean and Light Touch-up Documents using component repair design practices.
  • Coordinate with repair engineers for approval.
  • Support implementation and standard work efforts to utilize the Clean and Light Touch-up in shops.
 Qualifications:
  • Engineering degree in relevant fields (Aerospace engineering, Repair engineering, Materials Engineering, Mechanical engineering, and Electrical engineering).
  • 3 to 12 years of experience in Gas turbine packaging experience is necessary.
  • Experience working with Aero-derivative gas turbines is preferred.
  • Familiarity with Gas Turbine package accessory systems components is required.

Location: Cincinnati, OH or Houston, TX (remote allowed within US for qualified candidates)
Travel: Up to 5%
Compensation Type: Competitive wages.  Position also qualifies for benefits including medical insurance, dental insurance, disability, life insurance, 401(K), tuition reimbursement, and paid time off.
Status: Full-Time Exempt
Reports to: Program Manager

Quest Global is An Equal Opportunity/Affirmative Action Employer. EOE/AA