Commercial Learning Sr Trainer

3 weeks ago

Peachtree Corners, United States Intuitive Surgical Full time
Job Description

Primary Function of the Position

The Commercial Learning Sr. Trainer will deliver content and lead workshops in training classes, to improve the knowledge and skills of our commercial employees. The Senior Trainer works closely with colleagues in many departments including Commercial Learning, Clinical Education, Field Sales, and Marketing to create and execute our training strategy to address the needs of the commercial team.

Essential Job Duties

  • Clinical: Demonstrate understanding across key specialties: general surgery, colorectal surgery, gynecologic surgery, thoracic surgery, and urology
  • Understanding of education modules as part of the Clinical and Sales Training (CAST) programs, sales meetings and other training events
  • Educate commercial team to support customer in set up for da Vinci® cases on a variety of surgical procedures
  • Technical: Understanding of “Best Practices” for da Vinci® Surgical System pre, intra and postoperative management
  • Educate commercial team to conduct customer in-services on da Vinci® Instruments and Accessories, Advanced Technology, da Vinci® Si, da Vinci® Xi, da Vinci® X, da Vinci® SP Surgical Systems and digital solutions
  • Thorough understanding of da Vinci® surgical systems and digital solutions (including instruments and accessories) and value propositions
  • Provide candid training performance feedback to trainees and trainees’ supervisors/managers
  • Curriculum Design: Plan, develop, deliver, evaluate and revise new hire training programs for cross-functional business units including classroom training sessions, virtual training sessions and self-study programs.
  • Develop creative, interactive training tools, presentations and workshop simulation exercises to increase interest during training and knowledge retention
  • Develop and administer online testing and post-training evaluations
  • Forecast annual programs to meet organizational growth
  • Measure effectiveness of training programs and develop reports and comprehensive programs analysis

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