Greeter/Cashier
3 months ago
Cambridge, United States
Davidson Hospitality Group
Full time
Property DescriptionJoin the dynamic team at Hyatt Regency Boston Cambridge, located in the vibrant and innovative city of Cambridge, Massachusetts As a prestigious hotel in the heart of Kendall Square, we are seeking enthusiastic and skilled individuals to be part of our team. With its modern design, state-of-the-art facilities, and commitment to exceptional service, Hyatt Regency Boston Cambridge offers a stimulating work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide outstanding service to our diverse guests and create memorable experiences. With a culture that values teamwork, creativity, and personal growth, Hyatt Regency Boston Cambridge offers opportunities for career advancement and development. Join our team and be part of a dynamic and inclusive workplace where you can make a difference. Apply now to join our Hyatt Regency family
Overview
Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Greeter/Cashier and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Greeter/Cashier, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.
Summary:
- Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
- Provide exceptional customer service, answering inquiries, and assisting guests with their needs
- Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
- Maintain a clean and organized work area, including the cashier station and lobby
- Collaborate with other departments to ensure seamless guest experiences
- Offer suggestions and recommendations for nearby attractions, dining options, and activities
- Demonstrate a proactive approach in resolving guest issues or concerns
- Uphold the hotel/resort's brand standards and contribute to a positive team culture
Qualifications
- Excellent customer service skills
- Strong communication skills
- Read, write and speak English fluently
- High energy and enthusiasm
- Ability to multitask in a fast-paced environment
- Strong attention to detail
- Experience with cash handling and point-of-sale systems
- High School diploma or equivalent
- Ability to work flexible schedules, including weekends and holidays
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Three Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.