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Business Manager II

2 months ago


Greenville, United States Life Technologies (Thermo Fisher Scientific) Full time
Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Location/Division Specific Information

Greenville, NC

Drug Product Division

Discover Impactful Work:

The Business Manager develops and maintains the relationship with commercial clients, through understanding the client's organization and business needs. This role enhances client service and satisfaction in the overall best interest of the company. They build a foundational relationship with business accounts which represent a high level of volume and complexity in a site. This role generates business growth through identifying and developing business opportunities with our existing clients and partnership with Sales.

A Day in the Life:
  • Develop and manage the strategic business relationship with existing and new clients.
  • Build client relationships, partnerships, and identifying growth opportunities with existing clients.
  • Facilitate the execution of the portfolio management strategy for a program of clients and/or projects.
  • Serve as escalation point for critical needs, prioritization, and decision making.
  • Work closely with project team members to ensure best in class service for the client.
  • Drive contract compliance; generate and negotiate new contracts and updates to existing contracts with input from the Portfolio Manager, Business Development Executives, and site leadership.
  • Manage Demand portion of S&OP processes; use business intelligence and client input to drive long-term demand and capacity scenario planning. Assist in development of annual operating plan.
  • Determine solutions aligned with site strategy as well as business and client requirements; understand how the technical and business specifics contribute to this overall strategy


Keys to Success:

Education
  • Bachelor's degree in science or business is required. Master's degree in business or science is helpful.

Experience
  • 1+ years of previous related experience preferred in project management, account management, sales or marketing with internal or external client-facing responsibilities.
  • Experience with budgeting and forecasting is required.


Knowledge, Skills, Abilities
  • Some understanding of project management principles is required.
  • Knowledge of pharmaceutical or contract manufacturing industry is strongly preferred.
  • Outstanding communication skills; capable of maintaining optimistic communication with clients and internal customers, while handling complex situations.
  • Highly skilled at conflict resolution and negotiation.


Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.