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CSR/Pharmacy Tech

4 months ago

Oklahoma City, United States Actalent Full time

Description:

Actalent is looking for Patient Accounts Representative to be primarily responsible for receiving and processing all new admissions and readmissions. As the gatekeeper, individuals will generally serve as the first point of contact for facility customers to ensure that all demographic and payer information is received for timely delivery of medications. Will also be responsible for processing census changes. SHIFT: Will rotate working weekends every 3rd week and will have 2 days off during week - They do not close for Holidays so they will be expected to work on occasional holidays they rotate to avoid having people work every holiday 1st Shift: Start Time 8am End Time between 4pm & 5pm 2nd Shift: (Also comes with $.50 pay bump) – Start time: 2:30pm or 3:30pm End Time: 10:30pm or 11:30pm DURING TRAINING HOURS WILL BE M-F 8am-5pm, will change to afternoon shift once completed Essential Responsibilities: 1. Process all admission demographic and billing information and ensure completion before sending to other departments for medication order entry, processing and delivery. Ensure that resident demographic information is requested as needed and received timely. Obtains any missing information within 24-48 hours and complete patient profile. 2. Triage, accurately process and forward/complete admission information from an electronic queue. 3. Verify and ensure receipt of insurance cards and Pharmacy Enrollment Agreement. 4. Verify and prioritize work based on operations and billing department deadlines. 5. Process and accurately work facility discharges. 6. Work in collaboration with appropriate departments to address any coverage issues prior to order processing. Includes, but is not limited to insurance verification, additional documentation or follow-up as needed with facility or physician. 7. Ensure that all responsible party information and contact information is verified and entered in the patient chart. 8. Processes daily census related to admissions, discharges/deaths, room changes, and complies with all department policies and procedures. 9. Establish relationships with appropriate staff in customer facilities to further ensure that timely information is received on new admissions and census changes. 10. Set up/on-board new facility customer accounts that are brought on to Remedi service. Work with Remedi and facility account management and on-boarding team to ensure all resident information is received and entered prior to go-live date.

Skills:

customer service, data entry, customer support, healthcare industry, medical, pharmacy, health care, patient care, Patient Account, pharmacy tech, patient registration, patient scheduling, EMR, EHR

Top Skills Details:

customer service,data entry,customer support,healthcare industry,medical

Additional Skills & Qualifications:

Previous pharmacy tech experience or someone who has worked as a Patient Access Rep are highly preferred

Experience Level:

Entry Level

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent

  • Maintaining an inclusive environment through persistent self-reflection

  • Building a culture of care, engagement, and recognition with clear outcomes

  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.