Director of Social Work Services

4 weeks ago

Cleveland, United States Cleveland Clinic Full time

Join Cleveland Clinic's Taussig Cancer Center and become part of one of the most respected healthcare organizations in the world. Known for its continuous clinical trials and cancer research, the Taussig Cancer Center ensures all patients receive top-quality patient care and have access to the newest advances in cancer treatment.

As Director of Taussig Cancer Center's Social Work Services, you will direct and oversee all clinical programs and operations of Taussig Cancer Center's Social Worker program. This position supervises all social worker services staff related to clinical services and builds upon current programs to create new programs to complement services.

The ideal future caregiver is someone who:

  • Is a skilled Social Worker.

  • Has vast experience in community involvement, resource utilization and/or outreach.

  • Is comfortable leading a diverse team of caregivers who are not all on campus.

  • Has excellent communication and interpersonal skills.

  • Builds positive and professional relationships with patients and caregivers.

This is an excellent opportunity for someone to discover Cleveland Clinic's Taussig Cancer Center, build a rewarding career that is centered around connections, and make meaningful differences in the lives of others every day. This role connects with people and programs all over the system and offers the flexibility to travel and connect with others.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Responsibilities:

  • Direct strategic and clinical operations of Taussig Cancer Institute Social Workers.

  • Direct and manage Social Work Management Teams, Senior Social Workers, Oncology Social Workers, Palliative Care Social Workers, and Social Work Interns.

  • Direct and manage Cancer Center Patient and Family Support Services leadership and team members

  • Develop and implement policies and procedures that guide and support the provision of psychosocial services; ensure that policies and procedures are aligned with the goals of Taussig Cancer Institute and meet external regulatory requirements.

  • Conduct periodic quality assurance meetings to establish, document, and review quality improvement trends and to implement plans for improvement.

  • Oversee continuing education and in-service training activities to increase the professional knowledge and skills of staff.

  • Oversee the operations for patient assistance funds, parking assistance, transportation other assistance programs.

  • Develop and maintain relationships with community agencies and partners servicing patients and families affected by cancer (Gathering Place, Hope Lodge, LLS, etc.)

  • Integrate social work services by supporting the organizational mission, priorities, and goals, and by delivering optimal quality psychosocial support services.

  • Collaborate with Hospital leadership to lead and manage interdepartmental interactions as well as performance improvement to support the annual strategic goals.

  • Provide leadership for and participates in Taussig Cancer Institute program planning, projects, and committees. Provides expertise and direction for complex problem-solving.

  • Provide leadership of short- and long-term improvement initiatives as requested by Cleveland Clinic leadership.

  • Lead/Oversee grant application strategy for cancer support services and participate in research and education at the direction of institute leadership.

Education:

  • Bachelor's Degree in Social Work required.

  • Master's Degree in Social Work preferred.

Certifications:

  • Current state licensure as Licensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW) required.

Work Experience:

  • A minimum of 7 years of related experience inclusive of 5 years of management experience is required.

Preferred Work Experience:

  • Strong leadership skillset managing larger team (20+)

  • Experience with community-based resources, resource utilization, and outreach

  • Strong skillset as a Social Worker

  • Has worked in large matrixed organizations

Physical Requirements:

  • Requirement 1

  • Requirement 2

Personal Protective Equipment:

  • PPE 1

  • PPE 2

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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