Retail Assistant Manager

4 weeks ago

Federal Way, United States Office Depot General Full time

Overview

At Office Depot, Inc., every leader is responsible for growing total sales and services within the location.  The Sales Manager will partner with the General Manager to drive the overall services culture within the location, assist in the day-to-day operations, and develop store strategies and tactics. The Sales Manager is accountable for achieving sales plan for all services including copy & print, technology, subscriptions, and business services by articulating areas of opportunity and devising & executing action plans to resolve. The person in this role has accountability for driving the store’s overall sales training to ensure appropriate Office Depot, Inc selling techniques are executed.  The Sales Manager assists with the merchandising, operations, cash handling, and execution of store and company standards, in addition to resolving both associate and customer relations’ concerns. The Sales Manager is also a “Key Carrier” and will be considered the Leader on Duty in the absence of other management. All Full-Time Sales Managers must be able to work a flexible schedule that aligns with business needs, which includes the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Sales Manager positions must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening and closing responsibilities and being scheduled for those respective shifts.

Compensation Range = Minimum: 21.28 to Maximum: 36.18 (for Hourly/Non-Exempt roles)

You will be eligible to participate in the Retail Store Hourly Non-Management Incentive - a program measured on Store-level Metrics; paid in accordance with the Incentive Plan terms and conditions. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization For immediate consideration for this exciting position, please click the Apply Now button.

 

How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

 

Primary Responsibility:

 

  •  
  • Leads, coaches and inspires associates, while fostering a culture that builds trust, brand loyalty and exceptional customer/client service delivery. Creates and manages a sales focused environment through the training and development of associates. Regularly exercises independent judgment when providing input on assessing store associates’ performance, certification(s), and competencies.
  • Accountable for the assessment and development of all services and sales associates, ensuring that all associates have completed and maintain their certification, as applicable (print, tech, etc.)
  • Deliver exceptional customer/client service by observing, listening, interacting and following up with customers to ensure satisfaction and issue resolution. Builds a culture which drive sales through motivating associates to be product experts and customer focused.  Is a business services sales leader and a role model for superior customer service by demonstrating an understanding and high degree of proficiency using the Office Depot and Office Max sales principles.  Proactively observes, coaches, and provides feedback to associates to enhance their proficiency in this area. 
  • Responsible for increasing sales and profitability through conversion, AOV (Average Order Value), and customer satisfaction improvement across all categories.  
  • Accountable for velocity services and executes on new services product launches, including services and product protection plans. Drives merchandising sales contests. 
  • In the absence of the General Manager, manages inventory/inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, and payroll control.  Will also be responsible for managing merchandise flow-through and replenishment processes. 
  • Consistently maintains store appearance to company guidelines and keep in a neat, clean, well-stocked environment. Adhere to all standards related to signage labeling, planogram integrity, and merchandise presentation. 
  • Responsible for managing performance, talent assessment, development and recognition of associates. Manages the performance appraisal process by delivering timely and valuable developmental feedback and reviews to all associates. Supports an environment that embraces diversity and encourages creative, innovative thinking and risk taking. Provides direction, coaching, and real time counsel related to all associate performance issues. Manages conflict effectively.  Drives the recruitment, retention and development of a diverse range of talented people by participating in the interviewing and selection process. 
  • Leads daily, weekly, and monthly store meetings to ensure the accurate communication of company initiatives, policies and procedures, as well as updates to the daily operations of the store. Ensures associate understanding of company benefits, directives, and other programs. 
  • Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment, Code of Ethics, etc. Adheres to OSHA, Worker’s Compensation, wage and hour, I-9 compliance and other legal requirements.
    • High School diploma or equivalent; Bachelor’s degree preferred
    • Business, Marketing, Retail Management, or another related field preferred
    • Minimum 2 years of experience in related field
    • Minimum two years of experience in retail, including management and/or supervisory role in a sales-driven, customer-oriented company. Sales experience in a services industry a plus.
    • Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities
    • Must possess ability to process information/merchandise through POS register system  

  • Retail Assistant Manager

    2 weeks ago

    Federal Way, Washington, United States Office Depot General Full time

    Overview At Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Manager will partner with the General Manager to drive the overall services culture within the location, assist in the day-to-day operations, and develop store strategies and tactics. The Sales Manager is accountable for achieving...

  • Retail Assistant Manager

    3 weeks ago

    Federal Way, Washington, United States Office Depot General Full time

    Overview At Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Manager will partner with the General Manager to drive the overall services culture within the location, assist in the day-to-day operations, and develop store strategies and tactics. The Sales Manager is accountable for achieving...

  • SAS in Walmart

    3 weeks ago

    Federal Way, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area.We display it, we move it, and we track it! Start building your career working with amazing people. Our on-the-job training will build your skills in category resets and product placement. If you like the...

  • Retail Store Manager

    2 weeks ago

    Federal Way, United States Guitar Center Full time

    Job Description The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives Stay...

  • Retail Store Manager

    2 weeks ago

    Federal Way, United States Guitar Center Full time

    Job Description The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives Stay...

  • Retail Sales Associate

    3 weeks ago

    Federal Way, United States Cash America Full time

    Description Position at Cash America Pawn We are currently looking for the right Full-Time Retail Sales Associate to join our Team!Are you ready to take back your early mornings and late nights on weeknights AND WEEKENDS?Our Retail Sales Associate working hours provide a real work-life balance! Our store is open: 10AM - 7PM Monday thru Friday; 10AM - 6PM on...

  • Retail Customer Service Associate

    3 weeks ago

    Federal Way, United States Champions Foundation Full time

    **Retail Customer Service Associate** Posted on 05/11/2021 FedEx Office - Federal Way, Washington Position Description Company: FedEx Office Job Title: Retail Customer Service Associate Job Requisition Number: RC366507 Locations: 1842 S Commons Federal Way, Washington 98003 Category: Retail Type: Full Time Work Shift: FXO_Any POSITION SUMMARY: The...

  • Retail Customer Service Associate

    5 days ago

    Federal Way, United States Champions Foundation Full time

    **Retail Customer Service Associate** Posted on 05/11/2021 FedEx Office - Federal Way, Washington Position Description Company: FedEx Office Job Title: Retail Customer Service Associate Job Requisition Number: RC366507 Locations: 1842 S Commons Federal Way, Washington 98003 Category: Retail Type: Full Time Work Shift: FXO_Any POSITION SUMMARY: The...

  • Retail Associate

    3 weeks ago

    Federal Way, United States Ross Stores, Inc. Full time

    Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and...

  • Assistant Store Manager

    3 weeks ago

    Federal Way, United States The TJX Companies, Inc. Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Assistant Store Manager

    2 weeks ago

    Federal Way, United States The TJX Companies, Inc. Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Retail Sales Associate

    3 weeks ago

    Federal Way, United States Cash America Full time

    Description Position at Cash America Pawn We are currently looking for the right Full-Time Retail Sales Associate to join our Team! Are you ready to take back your early mornings and late nights on weeknights AND WEEKENDS? Our Retail Sales Associate working hours provide a real work-life balance! Our store is open: 10AM - 7PM Monday thru Friday; 10AM -...

  • Assistant Store Manager

    3 weeks ago

    Federal Way, United States TJ Maxx Full time

    JOB DESCRIPTION Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing,...

  • Assistant Store Manager

    1 week ago

    Federal Way, United States TJ Maxx Full time

    JOB DESCRIPTION Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing,...

  • Brand Sales Representative

    3 weeks ago

    Federal Way, United States AMS Retail Solutions Full time

    Job DescriptionJob DescriptionBosch Appliance factory account representative in an assigned territory and establishes relationships with store associates and management teams to increase sales. Ensure that products are displayed appropriately, with proper signage and favorable in-store placement. This includes setup, plan-o-gram execution and rotation of...

  • Assistant Store Manager

    2 weeks ago

    Federal Way, United States Spencer's Full time

    Hourly rate ranges from $17.78 - $18.48 per hour and is dependent upon qualifications and experience. Benefits include: Washington Paid Sick Time, Set-Up and Tear Down Premium Pay Programs,  End of Season Premium Pay Program. All Bonus and Pay Programs subject to qualifications.Brand - Spirit HalloweenThe Assistant Store Manager supports the Store Manager...

  • Assistant Salon Manager

    2 weeks ago

    FEDERAL WAY, United States Great Clips Full time

    Got shears and a winning attitude? Have a yearning to earn and a desire to support other stylists? Then let’s talk! Maybe you’re a stylist who wants more responsibility, or you’re looking for a new opportunity? If this sounds like you, then you may have what it takes to be an assistant salon manager at a Great Clips salon. Great things happen at a...

  • Assistant Store Manager

    2 weeks ago

    Federal Way, United States Sierra Full time

    Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It’s an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities that come with the unknown.If this sounds like you,...

  • Retail Sales Associate

    3 weeks ago

    Federal Way, United States Whistle Workwear Full time

    Job DescriptionJob DescriptionOverviewNow Hiring: Retail Sales AssociateSchedule: Part-TimeCompensation: $15.74 - $17.00 (DOE)Location: Federal Way, WAWhistle Workwear is part of the Work World family of brands.Work World is the largest specialty retailer of workwear and work boots in the Western U.S. From humble beginnings in 1990, we now operate 30+ stores...

  • Retail Sales Associate

    3 weeks ago

    Federal Way, United States Whistle Workwear Full time

    Job DescriptionJob DescriptionOverviewNow Hiring: Retail Sales AssociateSchedule: Full-TimeCompensation: $15.74 - $17.00 (DOE)Location: Federal Way, WAWhistle Workwear is part of the Work World family of brands.Work World is the largest specialty retailer of workwear and work boots in the Western U.S. From humble beginnings in 1990, we now operate 30+ stores...