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service delivery manager
2 months ago
service delivery manager.
anaheim , california
posted 1 day ago
job details
summary
$58.75 - $68.75 per hour
contract
bachelor degree
category computer and mathematical occupations
reference1059047
job details
job summary:
Description:
Service Delivery Manager
Responsibilities:
Takes responsibility for the financial and staffing aspects of operational management, service delivery and project management as well as the full range of technical considerations involved.
Takes responsibility for the operational environment, for setting targets, monitoring performance, and managing the service in an efficient and effective manner, for a service delivery function or department.
Ensures that the necessary processes and procedures are in place to maintain or recover the delivery of systems and services in the event of any physical, technical or environmental disaster or major outage, providing continuity of service to the employing organization. Minimum Qualifications
Requirements:
Formal BA/BS degree or equivalent, practical experience
8-10+ years' experience working in a production environment as an IT, Service Delivery Manager role (or related)
location: Anaheim, California
job type: Contract
salary: $58.75 - 68.75 per hour
work hours: 9am to 5pm
education: Bachelors
responsibilities:
Uses negotiating skills and personal presence to represent the employing organization at a high level, both externally and internally, formally, and informally, establishing confidence and respect both for the functions represented and as an individual.
Advises and influences business clients and customers, at management level regarding the delivery, costs, availability and functionality of services and systems and develops an effective partnership with suppliers and customers.
Ensures that service level agreements, contracts and negotiations with both internal and external suppliers are aimed at meeting the business needs of the employing organization, by providing a value for money service, in terms of standards, quality, efficiency, safety, performance and cost effectiveness.
qualifications:
Experience level: Experienced
Education: Bachelors
skills:
Javascript
Service ManagerEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.