Health Center Associate II

Planned Parenthood North Central States

Iowa, Minnesota, Nebraska, North Dakota, South Dakota

Health Center Associate II (HCA II), Medical Assistant (MA), Licensed Practical Nurse (LPN), or Registered Nurse (RN) – Sioux City, IA

Pay: $20+ per hour (HCA II or MA), $24+ per hour (LPN), $29.80+ per hour (RN) (experience will be compensated)

Schedule: Full-time, 40 hours per week

Shift times: Monday-Friday, between 8:45am – 5:30pm

Location: 4409 Stone Ave, Sioux City, IA 51106

Job type: Non-Exempt

Union Membership: This position is represented by SEIU.

Questions? Contact Jobs@ppncs.org.

Benefits and Perks:

We offer a comprehensive benefits package, including:

• Medical, Dental & Vision Insurance with equity-based premium tiers
• NICE HEALTHCARE. A free, virtual primary care for entire household (in-home available for qualifying locations) Services include: 80 free labs, free x-rays, and physical tests, live, virtual physical therapy, 550+ free medications and more
• Continued Education Reimbursement: for RNs (up to $1,000 per year & 2 paid CEU days), and MAs, LPNs, Ultrasound Techs, and all other employees represented by the Union (up to $500 per year & 2 paid CEU days).
• Flex Spending Account
• Life Insurance
• Eligibility for Federal Student Loan Forgiveness
• Paid time off: PTO starting at .05769 accrual rate per hour worked.
• 8 hours volunteer paid time off annually.
• 8 paid federal holidays & 2 paid floating holidays.
• Retirement: 403(b) with employer match, 50% for the first 6% deferred
• 8 weeks Paid Parental Leave
• Pet Insurance
• Bereavement Leave
• Earned Extended Leave
• Free subscription to Headspace App
• Time off to vote.
• We also offer employee discounts for electronics, appliances, hotels, gift cards, apparel, cars, fitness memberships, groceries, and at Office Depot, Verizon, AT&T, Dell & more.

We also offer:

• Start date flexibility.
• Comprehensive paid training for all health services positions & flexibility with hours per week during training. Training includes classroom, mock clinic, and shadowing shifts.
• Shift differentials:
  • $1.50/hour (weekend), $3.00/hour (evening), $4.00/hour (float/travel), $2.00/hour (Bilingual), and $3.00/hour (ultrasound)
• Travel reimbursement.
• Schedules created & sent out 6 weeks in advance.
• Option of picking up additional shifts, including at other locations other than your “home” clinic.

Minimum Qualifications:

• Health Center Associate II (HCA II):
  • 6 months experience as a Health Center Associate I (HCA) or Virtual Care Associate (VCA) at PPNCS
  • 1-2 years customer service experience
  • Current Basic Life Support (BLS) Certificate for healthcare providers, or ability to obtain before start date
  • High school diploma or equivalent
  • Basic computer and office skills
• Medical Assistant (MA):
  • Completion of a Medical Assisting diploma program, Associate degree in Medical Assisting, or current EMT/Paramedic licensure
  • Current Basic Life Support (BLS) Certificate for healthcare providers, or ability to obtain before start date
  • High school diploma or equivalent
• Licensed Practical Nurse (LPN):
  • Active LPN license in Iowa
  • Current Basic Life Support (BLS) Certificate for healthcare providers, or ability to obtain before start date
• Registered Nurse (RN):
  • Active RN license in Iowa
  • Current Basic Life Support (BLS) Certificate for healthcare providers, or ability to obtain before start date

Your Day-to-Day Responsibilities:

• Interview and screen patients, conduct patient history review, document in electronic medical record, prepare patients for examinations/procedures. Monitor patient vital signs.
• Perform routine laboratory tests including venipuncture. Communicate lab test results to clinician.
• Process receipt of incoming lab results.
• Set up exam rooms and prepare patients for clinician or physician visits.
• Provide factual patient education. Provide additional education after clinician or RN assessment. Including explanations of all FDA approved birth control methods.  Provide unbiased specific instruction on the client’s selected birth control method.
• Assist clinician as needed.
• Provide contraceptive supplies, medications including injectables, perform venipuncture, and manage patients with medical emergencies per PPNCS protocols under direct supervision of licensed nurse practitioner, physician’s assistant, physician, or registered nurse.
• Assure inventory control of clinic and contraceptive supplies including ordering, stocking, inventory reconciliation and tracking.
• Communicate PPNCS protocols, policy and procedures to clinicians and staff as appropriate. Assure clinic manuals are up to date (e.g., clinic, lab, safety).
• Provide factual, unbiased information to patients seeking abortion.
• Describe the difference between medication and surgical abortion.
• Inform patients in a non-directive manner about all options available to them in the event of an unintended pregnancy and make a referral for service based on the patients’ needs.
• Participate in the onboarding of new employees and supporting the cross-training of established employees.
• Follow all laws regarding mandatory reporting.
• Participate in team approach to patient care working cooperatively with others to achieve productivity standards and exceptional customer service.
• Maintain a working knowledge of Planned Parenthood policies and procedures and apply these to patient and clinic services.
• HCA II only: provide coverage for HCA I front desk duties as needed

Immunization Requirements:

• Hepatitis B vaccination records
• Measles, Mumps and Rubella (MMR) vaccination records or proof of immunization
• Tuberculosis PPD Skin Test that is no older than 12 months

About Us:

At PPNCS, we believe all people deserve the right, the freedom, and the opportunity to follow their personal ambitions and choose their own path toward a healthier, more meaningful life. That’s why we protect, promote, and provide comprehensive and progressive sexual and reproductive health care for generations of people and families with empathy, care, and respect. We are looking for passionate, dedicated staff who are eager to make positive contributions to their community and to the Planned Parenthood mission. To learn more.

When you work for Planned Parenthood, you make a difference in the lives of those we serve by affirming the human right to reproductive health and freedom. 

Planned Parenthood is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, gender identity or gender expression, national origin, age, veteran status, marital status, religion, sexual orientation, size, disability, socioeconomic status, or status regarding public assistance. Planned Parenthood is committed to encouraging and promoting diversity as well as providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Planned Parenthood is dedicated to an equitable and inclusive work environment and encourages all interested candidates to apply regardless of initial skill set.

*Any job offer will be contingent upon the results of a background investigation.*

This position is included in the SEIU bargaining unit, and depending on state law, requires union dues be deducted from employee paychecks in an amount up to 2.25% of gross pay.