DevOps Engineer

2 months ago


Austin, United States Duo Security Full time

The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee).
***This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.***
Who We Are
Cisco Systems is offering an extraordinary opportunity to be part of a small, innovative team with a low process, high throughput culture. The team is working on Cisco Defense Orchestrator, Secure Firewall Migration Tool, cloud-delivered Cisco Secure Dynamic Attributes Connector and cloud-delivered Firewall Management Center which manages policy and configuration of Security Business Group's firewalls. We are looking for an energetic DevOps engineer to contribute to all parts of our infrastructure stack in Gov and Commercial clouds. The DevOps Engineer will be responsible for the production process, including continuous delivery of features, infrastructure automation, configuration management, high availability, and related tooling. Candidates may also be expected to contribute to software development and testing.
What you'll do:

  • Participate as a technical contributor on a fast-paced project team of engineers involved in the development of SaaS security products.
  • Continuously evolve cloud infrastructure, making it more resilient, scalable, and secure.
  • Aggressively automate all manual procedures.
  • Partner with the engineering organization to converge on common infrastructure setup, tooling, and deployment processes.
  • Research and recommend technologies to help further product goals.
  • Build innovative solutions for complex technical problems.
  • Respond to and resolve infrastructure related critical issues.
  • Manage and participate in on-call rotation, rotated through engineering team
  • Collaborate with the greater Cisco technical support team


Who you'll work with:
You'll be part of a passionate multi-functional team to build and improve suite of offerings under Cisco Security Cloud (Cisco Secure Dynamic Attributes Connector (CSDAC)-SaaS, Firewall Management Center (FMC)-SaaS, Firewall Migration (FMT)-SaaS) that complement Cisco Secure Firewall.
You'll work in an Agile team that is responsible for design and deploy end-to-end solution/software for Firewall Policy use cases, Dynamic Objects using CSDAC and Firewall Config Migration use cases, implement CI/CD features and fix bugs and improve the DevOps processes in response to feedback.
You would interact with various team members (Architects, Product Owners, Product Managers) to review designs and arrive at suitable design. You'll focus on the development for a sub-system/feature and work closely with your development team.
You'll ensure software is deployed and operated to the highest quality through reliable monitoring using observability tools.
Who You Are
Minimum Qualifications

  • BS/CS or related STEM degree with 7+ years of professional technical experience.
  • 5+ years of DevOps related tasks in a SaaS environment, hosted in AWS
  • 5+ years of work within Linux based systems including use of Bash or related scripting languages (Example: General purpose language such as Ruby/Python).
  • 3+ years of experience in the design, deployment, and operation of Kubernetes (AWS EKS) clusters and workloads.
  • 4+ years of work with infrastructure automation tools such as Terraform, Ansible and CloudFormation
  • 3 years of setting up, configuring, maintaining, and evolving a CI/CD environment using tools such as Jenkins/Argo CD/TeamCity/Bamboo/etc.


Preferred Qualifications

  • Create and manage a safe deployment procedure of new product changes across multiple environments (preferably backup/restore, secure credentials at rest like Vault);
  • Ability to build SaaS monitoring solutions that detect and automatically remediate system faults (e.g. Datadog, Splunk)
  • Triage, Debug and troubleshoot in a distributed environment.
  • Understanding on computer system and network security.
  • Agile software development.
  • Good collaboration skills, to reach out and triage critical issues in production that could be Priority 1, Priority 2


Why Cisco Secure
We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams The only thing we're missing is YOU.
Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.
We're proud to be the Best Small and Mid-Size Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up
There are so many amazing reasons to join Cisco. Learn more here
Message to applicants applying to work in the U.S. and/or Canada:When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:.75% of incentive target for each 1% of revenue attainment up to 50% of quota;1.5% of incentive target for each 1% of attainment between 50% and 75%;1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.


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