Host - Oliver's Chophouse and Bourbon Bar

Found in: beBee S US - 3 weeks ago

Louisville, United States Derby City Gaming & Hotel Full time
DescriptionSpecific Duties And Responsibilities
  • Greets on arrival and regards on departure to Guests visiting in a warm and inviting manner.
  • Is able to work in a fast paced, stressful environment while being calm, collected and accurate with attention to detail.
  • Adheres to all Standard Operating Procedures (SOPs).
  • Greet internal and external guests in a warm tone and smile, with eye contact. Present and maintain a professional appearance and attitude.
  • Work safely, with sanitation, efficiency, and with guest’s loyalty in mind.
  • Must be detail oriented and ensure that all items are correct, perhaps hundreds of times over.
  • Ensures and maintains cleanliness and orderliness of the host podium and ensures the dining room floor is presentable at all times.
  • Maintains confidentiality and security of relevant information.
  • Works with communication devices such as telephones, two-way radio, guest paging system, and both computerized and manual table management system.
  • Interacts and speaks with guests to maintain great guest relations and provide opportunities for loyalty to occur.
  • Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.
  • Multi-task ability and able to complete all tasks with minimal supervision and show a sense of urgency no matter what the business volume.
  • Demonstrated ability to communicate effectively. Shows dignity, kindness, and respect to guests and Team Members.
  • Other duties as assigned. Standards Of Performance
    • Maintaining interpersonal working relationship among all personnel.
    • All internal and external guests must be treated in a manner to ensure complete satisfaction. Always strive to exceed our guests’ expectations
    • Ability to work effectively with others
    • Ability to work in fast-paced environment
    • Excellent oral and written communication skills.
    • Willingness to work flexible hours including weekends, holidays, and nights. Education, Tr AI Ning, And Experience
      • Customer Service or Food & Beverage experience is preferred.
      • Able to obtain and maintain a valid Kentucky gaming/racing license
      • Experience with Open Table, preferred

        #DCG

        Source: Hospitality Online

  • Host - Oliver's Chophouse and Bourbon Bar

    Found in: beBee jobs US - 2 weeks ago

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