Current jobs related to Frontline Incentives Analyst - Roseburg - Umpqua Bank

Description

About Us:

Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It's an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.

We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.

About the Role:

Serves as subject matter expert for data analysis and reporting within the Frontline Incentives Team. Acquires, analyzes, interprets, and disseminates incentive data to optimize or create process, program, and/or fiscal solutions for production incentive plans. Administers a data-driven system to produce incentive results for sales teams and supports sales teams with questions and research items.

• Acquires primary and secondary data from varied sources and analyze data extracts and reports to identify trends and data points.
• Utilizes databases and information systems to research and identify areas for improvement and/or new products. Interprets data and makes recommendations.
• Establishes and utilizes key indicators and solutions for use by management and business unit associates via strategic and tactical analytics as shown in dashboards and data summaries.
• Maintains detailed knowledge of department function(s) and in areas of workflow and system data management.
• Prepares timely and accurate progress reports utilizing multiple databases and software applications, ensuring consistency, standardization and compliance.
• May consult with colleagues in the use of analytical and reporting tools to develop efficient cost, quality, operational and customer satisfaction outcomes aligned with the business priorities.
• May partner with Technology Advancement Group (TAG), external vendors, and business partners in the development of advanced/complex reporting capabilities and resolution of issues relating to incentive applications, tools and data.
• Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
• Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
• Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
• Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
• Takes personal initiative and is a positive example for others to emulate.
• Embraces our vision to become "Business Bank of Choice".
• May perform other duties as assigned.

About You:

• Bachelor's Degree in business, economics or finance or the equivalent in education and experience required.
• Master's Degree preferred.
• 2-4 years of related business experience with emphasis in banking, information systems controls, and/or data analysis/management required.
• Intermediate knowledge of business analysis, business management data systems, IT risk management, project management and technical problem resolution.
• Advanced data mining, performance metrics and reporting, vendor management, change management and report writing.
• Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS, etc.).
• Experience with reporting packages (Business Objects etc.), databases (SQL etc.), and programming (XML, JavaScript, or ETL frameworks) preferred.
• Superior attention to detail.
• Ability to translate large and complex data sets into understandable conclusions and, where applicable, actionable solutions.
• Demonstrated knowledge of banking products, systems, procedures, regulations, business acumen and ability to interpret data to make recommendations for improvements as necessary.
• Ability to work with individuals and teams at all levels across the organization and with external company representatives and vendors. Strong communication, interpersonal and influencing skills.
• Technical expertise with automatic data collection and reporting systems, including capacity for program troubleshooting and system controls.

Workstyle: Fully onsite.

Our Benefits:

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $64,946.70 to $92,781.00 and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected].

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.