Current jobs related to Floor Supervisor | Fashion Outlets of Chicago - Rosemont - Burberry Limited

  • Floor Supervisor | Fashion Outlets of Chicago

    2 months ago

    Rosemont, United States Burberry Limited Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   We aim to provide...

  • Freshii - Team Member

    3 months ago

    Rosemont, United States Freshii - The Fashion Outlets of Chicago Full time

    Job DescriptionJob DescriptionAll employees get Paid Vacation Days and Paid Sick Days!We promote within! There's always room for growth, we have many stores and many opportunities. We offer Health Insurance! We offer referral bonuses when an employee works more than 3 months! We have an amazing employee discount! Apply today. Freshii – The Fashion...

  • Timberland: Sales Associate

    3 months ago

    Rosemont, United States VF Corporation Full time

    Responsibilities Demonstrate a customer first mindset by modeling selling behaviors with a passion for the brand, customer, and the product. Aware of and accountable to store and individual sales goals. Exemplifies an optimistic and energetic presenc Sales Associate, Fashion, Sales, Associate, Outlet, Diversity

  • ASSISTANT STORE MANAGER

    1 month ago

    Rosemont, United States Movado Group, Inc. Full time

    At Movado Group, we are committed to building the strongest brands in the industry and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth and we offer our...

  • Timberland: Floor Supervisor

    3 months ago

    ROSEMONT, United States VF CORPORATION Full time

    Supervisor As a Floor Supervisor, you will lead, develop, and motivate a team of Brand Advocates, ensuring a consistent Best in Class customer experience that aligns with our brand purpose and values. You will partner with the Assistant Store Manager and Store Manager to maximize profitability by ensuring that customer engagement, story-telling...

  • Assistant Store Manager

    4 weeks ago

    Rosemont, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Hollister Co Assistant Manager Fashion Outlets of Chicago

    3 months ago

    Rosemont, United States Hollister Co. Stores Full time

    Job Description The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including...

  • abercrombie kids Assistant Manager Fashion Outlets of Chicago

    3 months ago

    Rosemont, United States Abercrombie Kids Stores Full time

    Job Description The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including...

  • abercrombie kids

    3 months ago

    Rosemont, United States Abercrombie Kids Stores Full time

    Job DescriptionThe Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including...

  • Inventory Control Specialist

    22 hours ago

    Rosemont, United States Nordstrom Part time

    Job DescriptionJob Posting DescriptionThe ideal Inventory Control Specialist is independent, flexible, motivated, results oriented and committed to providing outstanding customer experiences every day that drive sales. This is a data driven and highly analytical role with the focus on maintaining item and financial accuracy in the store network.A day in a...

  • Freshii - Crew Member

    2 weeks ago

    Rosemont, Illinois, United States Freshii - The Fashion Outlets of Chicago Full time

    Position OverviewAs a valued member of our team, you will enjoy various benefits including Paid Vacation Days and Paid Sick Days.We prioritize internal promotions, ensuring ample opportunities for career advancement within our expanding network of locations.Our employees receive comprehensive Health Insurance.We also provide referral bonuses for team members...

  • General Manager, Armani Outlet Rosemont

    2 weeks ago

    Rosemont, United States Giorgio Armani Full time

    General Manager | Armani Outlet RosemontAs the leader of the store, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will align the entire team on driving sales, providing an excellent client experience, building strong talent and ensure the store operates efficiently and effectively. Your ability to...

  • General Manager, Armani Outlet Rosemont

    2 weeks ago

    Rosemont, United States Giorgio Armani Full time

    General Manager | Armani Outlet RosemontAs the leader of the store, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will align the entire team on driving sales, providing an excellent client experience, building strong talent and ensure the store operates efficiently and effectively. Your ability to...

  • Support Associate

    4 weeks ago

    Rosemont, United States Chico's FAS Part time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.POSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations...

  • Sales Associate

    3 months ago

    Rosemont, United States Chico's FAS Part time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring...

  • Financial Representative Trainee

    3 weeks ago

    Rosemont, United States Mutual of Omaha Full time

    Financial Representative Trainee - Chicago, IL Location: Illinois Work Type: Full Time Regular Job No: 502880 Categories: Sales, Early Career Programs, Financial Representative Trainee Application Closes: Open Until Filled ...

  • Support Associate

    3 months ago

    Rosemont, United States Chico's FAS Part time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales...

  • Stock Supervisor

    3 months ago

    Rosemont, United States Steve Madden Full time

    Job Description Stock Supervisor (F/T) The Stock Supervisor is responsible for ensuring the highest level of customer engagement through sales results and stockroom/offsite maintenance. The Supervisor oversees and develops both the support team and systems in order to provide associates and management with excellent front and back of house support. ...

  • Assistant Store Manager

    3 months ago

    Rosemont, United States Chico's FAS Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including...

  • Assistant Store Manager

    3 weeks ago

    Rosemont, United States Chico's Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including...

Floor Supervisor | Fashion Outlets of Chicago

1 month ago

Rosemont, United States Burberry Limited Full time
INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. 

JOB PURPOSE

Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience.

RESPONSIBILITIES

•    Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable.
•    Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs
•    Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies.
•    Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers
•    Drive partnership on the selling floor between sales associates, specialists, stock associates and operations team
•    Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions.
•    Develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews.
•    Lead by example by delivering the Burberry Experience to customers when necessary.
•    Partner with GM, SM and S&P to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.
•    Partner with store management to set goal expectations. Deliver formal performance feedback in partnership with store management through monthly Burberry Experience Development Plans.
•    Resolve difficult customer issues and escalate to management when necessary.
•    In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales
•    Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.
•    Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level.
•    Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations.
•    Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures
•    Additional duties as required.
 

PERSONAL PROFILE

•    Advanced knowledge of POS system.
•    Previous experience with Apple mobile devices and comfortable with the use of digital tools.
•    1-2 years previous supervisory or management experience in retail sales.
 

MEASURES OF SUCCESS

•    Monthly Burberry Experience evaluation score
•    Managing performance improvement and development of associates
•    Improvement in every KPI within the retail scorecard
 

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: USA  || Illinois (US-IL)  || Rosemont  || RETAIL OFFLINE  || OUTLET  || n/a  ||