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Box Office Representative | Rupp Arena
2 months ago
Overview
Part-Time Box Office Representative/Parking Lot Attendant is required to work weekdays, evenings, and/or weekends, and holidays, as event schedules vary. Position must understand and operate the computerized ticketing systems (TM Host and Archtics) and handheld payment devices; know and understand the complete layout of each event and its seating chart; deal knowledgeably and pleasantly with the public; account for all tickets sold and payments received from sales at the end of each shift.
This role will pay an hourly wage of $15.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
Responsibilities
- Collect event ticketing and parking payments.
- Deal courteously and effectively with the general public.
- Accurately account for payments collected and tickets issued.
- Resolve guest questions
- Research customer accounts
- Provide feedback to supervisor
Qualifications
- Knowledge of Microsoft Suites
- Comfortable with the use of technology and a quick learner.
- Superior Customer Service
- Ability to initiate and build relationships with customers.
- Ability to work a flexible schedule including days, evenings and weekends
- Possess high standards of integrity, credibility, and reliability.
- Ability to communicate effectively and clearly with the attention to detail.
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