Box Office Representative | Rupp Arena

2 months ago


Lexington, United States teamworkonline Full time

Overview

Part-Time Box Office Representative/Parking Lot Attendant is required to work weekdays, evenings, and/or weekends, and holidays, as event schedules vary.  Position must understand and operate the computerized ticketing systems (TM Host and Archtics) and handheld payment devices; know and understand the complete layout of each event and its seating chart; deal knowledgeably and pleasantly with the public; account for all tickets sold and payments received from sales at the end of each shift.

 

This role will pay an hourly wage of $15.00. 

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year. 

 

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Responsibilities

  • Collect event ticketing and parking payments.
  • Deal courteously and effectively with the general public.
  • Accurately account for payments collected and tickets issued.
  • Resolve guest questions
  • Research customer accounts
  • Provide feedback to supervisor

 

Qualifications

  • Knowledge of Microsoft Suites
  • Comfortable with the use of technology and a quick learner. 
  • Superior Customer Service 
  • Ability to initiate and build relationships with customers.
  • Ability to work a flexible schedule including days, evenings and weekends
  • Possess high standards of integrity, credibility, and reliability. 
  • Ability to communicate effectively and clearly with the attention to detail. 


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