Operations Analyst- Wire Payment Repair

4 weeks ago

Scranton, United States Bank of America Full time
Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Job Description:
This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

Line of Business Job Description:

The Global Operations group is a centralized operations team supporting all eight (8) lines of business across the enterprise. Global Operations provides operational support to our clients and business partners day to day in the processing and settling of transactions. By maintaining a sound and structured control environment, Global Operations minimizes financial, reputational, and operational risks from occurring during the settlement of cash and securities each day.

The Global Payment Operations (GPO) organization delivers global wire repair and ACH (High/Low Value) payments for internal and external bank clients and supports end-to-end payment execution and investigations for transactions initiated through various channels. The team also provides sanctions screening on transactions for multiple products, in accordance with policies established by the Global Economic Sanctions Compliance team.

The Global Payment Processing Operational Analyst will play a fundamental and influential role in handling day-to-day operations processes within the Electronic Payment Repair team. Key responsibilities include:
  • Conducting routine analysis, repair, and processing of electronic wire transactions.
  • Adhering to production standards set internally within the business unit, while executing procedures and maintaining a high level of accuracy.
  • Analyzing wire instructions to successfully repair complex wire payments.
  • Handling customer/client inquiries and resolving issues using own initiative and knowledge.
  • Ability to learn and understand payment processing, including the lifecycle and format of a wire, the wire transfer product, and wire settlement flows.
  • Ability to navigate multiple processing applications during research and exception processing.


Responsibilities:
  • Assists with coordination of implementation for products, services, and operational solutions
  • Supports the design, documentation, implementation, and monitoring of new products and services
  • Provides guidance regarding procedural, technical, and operational changes
  • Expands business products knowledge within operations environment
  • Builds network by developing relationships with partners and teammates
  • Inspects data to identify issues and trends
  • Collects and interprets data to validate operational processes


Required Qualifications:
  • Analytical and detail oriented.
  • Good oral and written communications skills.
  • PC proficiency and excellent Keyboarding/Typing skills.
  • Ability to work independently, as well as, within a team.
  • Overtime as required


Desired Qualifications:
  • Previous AML, Wire Transaction and/or previous Compliance experience highly desired.
  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world


Skills:
  • Attention to Detail
  • Customer and Client Focus
  • Monitoring, Surveillance, and Testing
  • Process Performance Management
  • Research
  • Adaptability
  • Business Analytics
  • Critical Thinking
  • Reporting
  • Written Communications
  • Data Management
  • Policies, Procedures, and Guidelines Management
  • Process Design
  • Process Effectiveness
  • Strategic Thinking


Shift:
2nd shift (United States of America)

Hours Per Week:
40

  • Operations Analyst

    1 month ago

    Scranton, Pennsylvania, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • General Maintenance Worker

    1 week ago

    Scranton, United States Northern Management Services, Inc. Full time

    Job DescriptionJob DescriptionGeneral Maintenance Worker (Facilities Maintenance) – Scranton, PAFederal O&M Contractor seeking full-time General Maintenance Worker for long term employment opportunity within the William J Nealon Federal Building and US Courthouse. Position requires Must have 3-5 yrs recent exp. in commercial or industrial maintenance...

  • Operations Consultant

    3 weeks ago

    Scranton, United States The Bank of America Corporation Full time

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Operations, Consultant, Payment Processing, Excel, Operation, Business, Technology

  • Welder

    4 weeks ago

    Scranton, United States Production Systems Automation Full time

    Job DescriptionJob DescriptionSalary: $20.00 - $30.00 / hrPerform set-up, operation, and adjustment of automatic (Sub Arc and MIG) and standard welders on a variety of parts with assistance.Perform water test function on units.Make adjustments with assistance to wire-feeders, gas, and voltage controls as necessary.Follow parameters set by standard...

  • 1st shift Production Welder

    1 month ago

    Scranton, United States Production Systems Automation Full time

    Job DescriptionJob DescriptionSalary: $20-$30 per hourPerform set-up, operation, and adjustment of automatic (Sub Arc and MIG) and standard welders on a variety of parts with assistance.Perform water test function on units.Make adjustments with assistance to wire-feeders, gas, and voltage controls as necessary.Follow parameters set by standard specifications...

  • Service Writer Advisor

    3 weeks ago

    Scranton, United States Hunter Truck Full time

    Job DescriptionJob DescriptionHunter Truck is hiring! We are currently looking for a Service Writer / Advisor to join our energetic and committed team members at our Scranton, PA location.A family-owned authorized dealer of Peterbilt trucks, Hunter Truck has provided generations of trucking solutions and an unparalleled commitment to personalized service,...

  • Maintenance Technician

    1 month ago

    Scranton, United States Nandail Property Management Full time

    Job DescriptionJob DescriptionNandail Property Management is a firm specializing in maintaining residential and commercial properties. With a commitment to excellence, we ensure that our clients’ properties are well-maintained, safe, and comfortable for tenants.(Website Link: www.nandail.com )Job Details:We are hiring independent maintenance technicians....

  • Service Advisor

    1 month ago

    Scranton, United States M&K Truck Centers Full time

    Job DescriptionJob DescriptionWe are seeking an experienced, highly motivated Service Advisor for our 2nd shift (11:00am - 8:00pm), in a large volume service department. The responsibilities of this role includes greeting the customer, creating a service repair order based on the customer’s request, and keeping the customer informed of the status of the...

  • Mechatronics Engineer

    5 days ago

    Scranton, United States Nammo Defense Systems, Inc Full time

    Job Summary: The Mechatronics Engineer is responsible for developing and improvement of manufacturing methods and equipment, ensuring all operations and processes are maintained and capable of operating at maximum efficiency. Primary Responsibilities:•Experience working with technology, PLCs/control systems, automation, robotics and/or mechatronics in a...

  • Engineer

    5 days ago

    Scranton, United States Residence Inn Scranton Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Mechatronics Engineer

    4 days ago

    Scranton, United States Nammo Defense System Full time

    Job Description Job Description Job Summary: The Mechatronics Engineer is responsible for developing and improvement of manufacturing methods and equipment, ensuring all operations and processes are maintained and capable of operating at maximum efficiency. Primary Responsibilities: • Experience working with technology, PLCs/control systems, automation,...

  • Mechanic TMP

    1 week ago

    Scranton, United States General Dynamics Ordnance and Tactical Systems Full time

    Overview General Dynamics Ordnance and Tactical Systems, a premier provider of ordnance weapons and tactical systems to the U.S. Department of Defense and allied nations, has an opening for a Mechanic TMP to join our Scranton, PA Team. We take pride in supporting the mission of the warfighter by delivering the best, to the best. Our products can be found...

  • Mechanic TMP

    4 weeks ago

    Scranton, United States General Dynamics Ordnance And Tactical Systems Full time

    OverviewGeneral Dynamics Ordnance and Tactical Systems, a premier provider of ordnance weapons and tactical systems to the U.S. Department of Defense and allied nations, has an opening for a Mechanic TMP to join our Scranton, PA Team. We take pride in supporting the mission of the warfighter by delivering the best, to the best. Our products can be found with...

  • Mechatronics Engineer

    1 day ago

    Scranton, United States Nammo Defense Systems, Inc Full time

    Job Summary: The Mechatronics Engineer is responsible for developing and improvement of manufacturing methods and equipment, ensuring all operations and processes are maintained and capable of operating at maximum efficiency. Primary Responsibilities: •Experience working with technology, PLCs/control systems, automation, robotics and/or mechatronics in a...

  • Mechatronics Engineer

    2 weeks ago

    Scranton, United States Nammo Defense System Full time

    Job DescriptionJob DescriptionJob Summary: The Mechatronics Engineer is responsible for developing and improvement of manufacturing methods and equipment, ensuring all operations and processes are maintained and capable of operating at maximum efficiency. Primary Responsibilities:• Experience working with technology, PLCs/control systems, automation,...

  • Body Shop Painter

    1 month ago

    Scranton, United States Tom Hesser Dealerships Full time

    Job DescriptionJob DescriptionBody Shop Painter - Experience RequiredFamily-owned and operated since 1975, Tom Hesser BMW is Scranton's go-to store for BMW.  We are looking for a dedicated Painter to help grow our booming service department and provide our customers with exceptional experiences.What We’re looking forYou’re a passionate, skilled,...

  • Body Shop Technician Apprentice

    14 minutes ago

    Scranton, United States Toyota Of Scranton Full time

    Job DescriptionJob DescriptionLooking to learn all about automotive collision and repair? This is the role for you!Toyota of Scranton is growing!!!  We are now hiring dynamic, service-oriented individuals. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an inclusive...

  • Mechanic TMP

    1 month ago

    Scranton, United States General Dynamics Ordnance And Tactical Systems Full time

    OverviewGeneral Dynamics Ordnance and Tactical Systems, a premier provider of ordnance weapons and tactical systems to the U.S. Department of Defense and allied nations, has an opening for a Mechanic TMP to join our Scranton, PA Team. We take pride in supporting the mission of the warfighter by delivering the best, to the best. Our products can be found with...

  • Service Technician

    40 minutes ago

    Scranton, United States Toyota Of Scranton Full time

    Job DescriptionJob Description Toyota of Scranton is growing!!!  We are now hiring dynamic, service-oriented individuals. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an inclusive culture based on trust, integrity, humility, and passion. Our employees are creative,...

  • Service Advisor

    4 weeks ago

    Scranton, United States Tom Hesser Dealerships Full time

    Job DescriptionJob DescriptionTom Hesser BMW in Scranton, PA is seeking a highly motivated candidate to fill the position of Service Advisor in our rapidly expanding BMW store. The ideal candidate will have customer service experience, excellent verbal/written communication skills, and be very well organized. Prior service advisor/writer experience a plus...