CLIENT ADVISOR
2 months ago
Summary
If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.
Job Description
Role Mission
The Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador”, promoting the philosophy and values of the brand. Passion for the brand is conveyed through creating a branded, luxury client experience.
Key Accountabilities
Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;
Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;
Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;
Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;
Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;
Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;
Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;
Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;
Contribute to upholding the visual display of all products in accordance with Gucci visual standards;
Maintain a neat and organized understock and stock room;
Adhere to Gucci image standards and guidelines;
Follow all company policies and procedures.
Key Requirements
Bachelor’s Degree preferred;
3+ years of luxury fashion sales experience preferably in a similar role or customer service setting;
Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues;
Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;
Strong organization and follow-up skills are essential;
Accuracy and attention to detail;
Candidate should be team-focused with a desire to collaborate effectively;
Ability to work in a fast moving and dynamic environment;
High flexibility and ability to adapt to different customers;
Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays.
Key Pillars for Ways of Working
Execute the mission of the role with a Radically Client-Centric mindset;
Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;
Be Relentlessly Creative and approach challenges with an innovative mindset;
Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.
Key Behaviors to Amplify What We Do
Explore
Considerate Thinker
Sees the big picture and understands how own actions and decisions impact others and the organization as a whole
Solutions Developer
Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions
Deliver
Accountable Achiever
Actively gets things done, raising the bar for performance, and taking accountability for own actions
Agile Advocate
Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals
Connect
Connection Builder
Builds trust-based relationships across boundaries and encourages collaboration
Adapts own style to communicate impactfully
People Enabler
Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness
Build
Continuous Learner
Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort
Talent Builder
Provides constructive and on-going feedback, coaches and helps others to achieve their full potential
Work Authorization
Qualified candidates must have the proper work authorization to work in the United States
Accessibility
Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas@gucci.com.
When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.
Salary Range – New York
For individuals assigned and/or hired to work in New York, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.
A reasonable estimate of the current base salary range is $17.64 USD to $23 USD.
-
Wealth Management Advisor
2 weeks ago
New York, United States Advisor Avenue Full timeWealth Management Advisor - Nationwide Advisor Avenue is a specialized recruiting firm dedicated to connecting experienced Wealth Management Advisors with tailor-made opportunities within our extensive network of prestigious Wealth Management firms. We understand the unique needs and aspirations of our candidates and strive to match them with the perfect...
-
Wealth Management Advisor
1 month ago
New York, United States Advisor Avenue Full timeWealth Management Advisor - NationwideAdvisor Avenue is a specialized recruiting firm dedicated to connecting experienced Wealth Management Advisors with tailor-made opportunities within our extensive network of prestigious Wealth Management firms. We understand the unique needs and aspirations of our candidates and strive to match them with the perfect...
-
Client Advisor
2 months ago
New York, United States KITH Full timeABOUT THE ROLE Title: Client Advisor Status: Part-Time Compensation: $16.00-$17.00/ hr + Commission(s) Position Summary: The Kith Client Advisor is a very important piece of the client's in-store experience as well as the overall operations of the store. Through best-in-class service, the Client Advisor ensures customers have a consistent, genuine, and...
-
Virtual Client Advisor
4 weeks ago
New York, United States Ralph Lauren Full timeThe Virtual Client Advisor connects with clients through Virtual Appointments, Phone, Texting, Email, or any other preferred method of contacts for Ralph Lauren Store clients to purchase virtually. The Virtual Client Advisor must embody a passion for Client Advisor, Advisor, Customer Experience, Virtual, Client Relations, Customer Service, Business Services
-
Senior Client Advisor
4 weeks ago
New York, United States M&T Bank Full timePartners with Wealth Advisors and other internal client team members to serve the unique needs of Wilmington Trusts ultra-high net worth (UHNW) clientele. Works closely with Wealth Advisors to develop and execute customized wealth plans for UHNW cli Client Advisor, Wealth Advisor, Client Relations, Advisor, Senior, Relationship, Banking
-
Client Advisor
4 weeks ago
New York, United States Marsh & McLennan Companies Full timeMarsh is seeking candidates for our open Client Advisor position based in our NYC, Philadelphia or Washington D.C. office. What can you expect:Becoming a member of Marsh's Multinational team who delivers expert broking & strategy solutions to help m Client Advisor, Advisor, Business, Client, Banking, Solutions
-
Virtual Client Advisor
3 weeks ago
New York, United States Ralph Lauren Full timeRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and...
-
Client Advisor, NYC
3 months ago
New York, United States Tourneau|Bucherer Full timeJob Title: Client Advisor Reports to: Store Director Division: Retail, Multi-brand OVERVIEW The Client Advisor is responsible for providing an outstanding client experience and meeting or exceeding sales objectives. Creating an outstanding client experience is a critical aspect of this job. It is accomplished by creating a positive, inviting and elevated...
-
Client Advisor
1 week ago
New York, United States Marsh McLennan Full timeCompany: Marsh Description: Marsh has a great opportunity open for a Surety Client Advisor. Client Advisor - Surety What can you expect? Independently oversees and manages large or complex accounts and brings the entire team together to formulate the procedure and go to market strategy. Works to maintain a near complete understanding of the clients'...
-
Client Advisor, US
3 months ago
New York, United States Datamaran Full timeClient Advisor, USReporting to: VP of Client Success and Partnerships Location: New York City, NY (hybrid) Job Description: We are seeking a dynamic and dedicated Client Advisor with an expertise in ESG to join our team. In this role, you will be an expert point of contact for our clients as a project manager, guiding them through their ESG journey from...
-
Client Advisor-Jewelry, Flagship
4 weeks ago
New York, United States Tourneau|Bucherer Full timeJob Title: Client Advisor - Jewelry Reports to: Jewelry Manager/Store Director Division: Retail Overview: The Client Advisor-Jewelry will act as an ambassador of Tourneau/Bucherer and is responsible for providing clients with an elevated shopping experience, exploring both their immediate and future needs. The Client Advisor-Jewelry exhibits the highest...
-
Client Advisor
3 weeks ago
New York, United States A.P.C. Full timeNow Hiring in the West Village: Part TimeAbout A.P.C. Founded by Jean Touitou in 1987, A.P.C. is an authentic French label accessible by design, price and outlook. Initially the label was popular for a very classic, raw denim jean, but now includes a full collection of clothing and accessories for men and women, which embodies an effortless cool.As a Client...
-
Client Advisor
2 weeks ago
New York, United States A.P.C. Full timeNow Hiring: Williamsburg.About A.P.C. Founded by Jean Touitou in 1987, A.P.C. is an authentic French label accessible by design, price and outlook. Initially the label was popular for a very classic, raw denim jean, but now includes a full collection of clothing and accessories for men and women, which embodies an effortless cool.As a Client Advisor, you are...
-
Client Advisor, US
3 weeks ago
New York, United States Datamaran Full timeJob DescriptionJob DescriptionClient Advisor, USReporting to: VP of Client Success and PartnershipsLocation: New York City, NY (hybrid)Job Description:We are seeking a dynamic and dedicated Client Advisor with an expertise in ESG to join our team. In this role, you will be an expert point of contact for our clients as a project manager, guiding them through...
-
Client Advisor, US
3 months ago
New York, United States Datamaran Full timeJob DescriptionJob DescriptionClient Advisor, USReporting to: VP of Client Success and PartnershipsLocation: New York City, NY (hybrid)Job Description:We are seeking a dynamic and dedicated Client Advisor with an expertise in ESG to join our team. In this role, you will be an expert point of contact for our clients as a project manager, guiding them through...
-
senior client advisor
1 month ago
New York, New York, United States JAMES PERSE Full timeJAMES PERSE IS CURRENTLY HIRING A FULL TIME SENIOR CLIENT ADVISOR FOR OUR MADISON LOCATIONOBJECTIVE OF THE POSITIONThe Senior Client Advisor is responsible for achieving all objectives set forth by the company with a focus on client development and client sales. They will set the example in areas of customer service excellence, adherence to visual...
-
Client Advisor
2 weeks ago
New York, United States Temple St Clair Full timeABOUT THE BRAND Temple St. Clair founded her namesake company in 1986 in Florence, Italy, thus beginning her collaboration with the worlds finest goldsmiths. Nearly four decades later, and now headquartered in New York, Temple St. Clair is recognized as one of America’s pre-eminent independent jewelry brands with a collection of timeless, recognizable...
-
Client Advisor
4 weeks ago
New York, United States Temple St Clair Full timeABOUT THE BRAND Temple St. Clair founded her namesake company in 1986 in Florence, Italy, thus beginning her collaboration with the world's finest goldsmiths. Nearly four decades later, and now headquartered in New York, Temple St. Clair is recognized as one of Americas pre-eminent independent jewelry brands with a collection of timeless, recognizable...
-
Client Advisor
3 months ago
New York, United States Temple St. Clair Full timeABOUT THE BRANDTemple St. Clair founded her namesake company in 1986 in Florence, Italy, thus beginning her collaboration with the world's finest goldsmiths. Nearly four decades later, and now headquartered in New York, Temple St. Clair is recognized as one of America’s pre-eminent independent jewelry brands with a collection of timeless, recognizable...
-
Client Advisor
3 months ago
New York, United States Temple St. Clair Full timeABOUT THE BRANDTemple St. Clair founded her namesake company in 1986 in Florence, Italy, thus beginning her collaboration with the world's finest goldsmiths. Nearly four decades later, and now headquartered in New York, Temple St. Clair is recognized as one of America’s pre-eminent independent jewelry brands with a collection of timeless, recognizable...
