Redleaf Program Manager

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY

The Redleaf Program Manager is a grant funded position funded by the Lynne and Andrew Redleaf Foundation. The position reports to the department leaders and provides administrative oversight of grant-funded programs. The Redleaf Program Manager monitors implementation of transitional grant funded programs and services in the Redleaf Center. The Redleaf Program Manager and the Redleaf Medical and Pediatric Directors will co-jointly prepare fiscal and grant funded opportunities to the ELT leadership team for review and approval. The Redleaf Program Manager will be responsible for tracking benchmarks, reporting on grant deliverables, and managing multiple grants and multiple program budgets in collaboration with department directors/managers, Redleaf Center stakeholders, and Hennepin Health Foundation team members.

RESPONSIBILITIES

• Responsible for assessing and stabilizing current non-clinical programs.
• Works with the Redleaf Medical and Pediatric Directors, and department leadership to develop a decision tree and matrix for developing new programs and/ or the expansion of current programs by monitoring utilization, establishing performance data, and developing workplan activities to determine program viability in collaboration with Redleaf stakeholders.
• Works with stakeholders to identify and solve problems, address barriers, make connections between programs and conduct quality assurance and quality improvement activities as required.
• Assesses policies, practices, and measurement systems, as directed by department leadership and other Executive Leadership Team (ELT) (where appropriate), and Redleaf stakeholders and provide analysis, recommendations, and options for revision or future action to Redleaf grant funded programs.
• Prepares grant program budgets, reports to funders, presentations, communication plans and updates to internal HHS departments including Psychiatry, Pediatrics, Women Services, MVNA, Clinical Nutrition Services, Integrative Health, and other department stakeholders.
• Implements and tracks grant contracts and budgets using HHS systems and demonstrates fiscal viability before implementing and planning new services.
• Assists in planning, developing, coordinating, implementing, and evaluating a range of health initiatives impacting HHS families and communities.
• Utilizes robust key performance indicator dashboards as applicable in the department level to reflect impact of programs and align program goals with departmental and enterprise-wide goals.
• Provides management and oversight to the Redleaf Center:Develops, implements, and maintains a system of diagnostic, treatment, and consultative behavioral health services
  • Participates in high-level planning and problem-solving activities
  • Assists in establishing and maintaining standards and ethics of professional practice
  • Assists in the selection, hiring, supervision, and evaluation of mental health professionals and others
  • Participates in peer review of mental health professionals' practices
  • Monitors and ensures unit staff understands and complies with organizational standards, competency requirements, policies, procedures, and regulations
  • Exhibits leadership behaviors that support staff to take responsibility, authority, and accountability for decision making related to patient care
  • Creates an environment that encourages engagement, creativity, and inclusion for employees
  • Assists in the clinical oversight of behavioral health services in HHS
  • Provides operational oversight of one or more Psychiatry programs
  • Collaborates with other healthcare and social service professionals in multidisciplinary reviews of diagnostic work, treatment planning, service utilization, and program resources
  • Is accountable for supporting and strengthening the professional practice environment
  • Evaluates the impact of behavioral health services on service recipients
  • Assists in administrative and budget oversight of one or more Psychiatry programs
  • Presents to community groups, schools, and/or healthcare and social service professionals about Hennepin Healthcare behavioral health services
  • Participates in research and/or program development projects including grant writing
  • Performs all job functions of a Mental Health Professional-Licensed in providing direct patient care (refer to the Job Description for MHP-Licensed)

QUALIFICATIONS

Minimum Education / Work Experience

• Bachelor's degree in Public Health, Business, Hospital Administration, or a related field
• Five (5) years of relevant business experience in healthcare, developing healthcare programs, project management, managing grants and budgets and some knowledge of process improvement methods
  OR
• An approved equivalent combination of education and experience

Knowledge / Skills / Abilities

• Basic project management skills
• MS Office suite proficiency
• Knowledge of developing programs using data and metrics that drive change and have measurable outcomes
• Knowledge of program development, implementation, and evaluation metrics
• Ability to effectively manage company resources
• Skilled in modeling company values through daily interactions within the department, particularly with regards to health and safety
• Capable of supporting the work of the department
• Skilled in fostering a positive workplace culture and building inclusive workplace teams

Preferred Qualifications

• Experience in project management and program design
• Degree in Business, Psychology, Public Health or related field

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.
Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

Department: Redleaf Center for Family HealingPrimary Location: MN-Minneapolis-Downtown Campus Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period)Shift Detail: DayJob Level: ManagerEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: Non-Union Job Posting: Feb-22-2024
EEO/Disability/Veteran employer.

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