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Security & Fire Systems Representative

3 months ago

Plymouth, United States Johnson Controls, Inc. Full time

What you will do

  • Install and service the software and hardware for electronic security systems without supervision.

  • Completes system and network programming as required.

  • Locates and clears trouble with damaged equipment or wiring, readjusts equipment, repairs, or replaces defective equipment andtestfor proper operation.

  • Maintains asa positive liaison between JCI and the customer to ensure proper communication is filtered through while maintaining a high degree of professionalism and customer satisfaction.

  • Coordinates testing and final acceptance of system/application with the customer, police, fire, or other agencies as required.

  • Ensures proper application of systems products to meet customer requirements.

  • Responsible for engineering, configuration, installation, maintenance, and support of data/video communication networks including wireless and IP solutions.

  • Develop and provide training and technical support tools for users with varying levels of IT, Security and Fire knowledge and competence.

  • Construct and maintain up-to-date and accurate documentation of security, fire and network configurations, diagrams, and programming records. Create detailed security, fire, and networked server documentation, including physical diagrams, logical diagrams, IP address schemes and asset management and database designs.

What we look for

Required

  • High School Diploma required.

  • Variety of Security, Fire and communication manufacturer product certifications.

  • Have the aptitude and or the years of experience capable of designing, installing, inspecting, and repairing integrated systems/applications.

  • Prefer experience with Software House, Genetec,Milestone,Lenel, Kantech and other Enterprise Level Access Control, CCTV, Intrusion, Nurse Call and RTLS systems.

  • Have the aptitude andexperiencein wireless and LAN/WAN networks

  • Experience with and solid working understanding of network servers,switches, routers, IOS software and diagnostics.

  • Excellent oral and written communication skills.

  • Excellent organizational skills.

  • Manage multiple tasks, sub-contractors, and resources.

  • Client/Server diagnostic support skills to understand how applications communicate within LAN/WAN/MAN networks and over the Internet.

  • Good understanding of IP Backbone Architecture, TCP/IP protocol.

  • Strong analytical and troubleshooting skills.

  • Ability to effectively interact with internal organization and customer representatives and be a team player at all levels.

  • Possessa highlevelof PC literacy.

  • Must possess advanced knowledge of designing, installing, inspecting, and repairing integrated systems/applications.

  • Ability to work independently or in a team environment.

  • Interpret/read blueprints, building plans, electrical, schematics and sprinkler/fire planstocomplete equipment installations, repairs, inspections, and clear troubles.

  • Must have a valid driver license.

  • Ability to obtain and maintain security clearances as required.

  • Ability to be On-call, must be available after hours toprovideoff-sitesoftware and hardware support and if requiredon-sitesupport to resolve system failures for and occasionally travel out of town to customer locations and training.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.


Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.