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Information Technology Specialist

1 month ago

Scott AFB, United States Air Force Elements, U.S. Transportation Command Full time

This position is being filled under the memorandum from the Under Secretary of Defense for Personnel and Readiness (USD(P&R)) "Expansion of Direct Hire Authority for Certain Personnel of the Department of Defense," dated October 15, 2021.

This position is being filled under AcqDemo Direct Hiring Authority (DHA) for non-acquisition positions involving 51% or more of time in direct support of acquisition positions within Business and Technical Management Professional Career path.


As a Information Technology Specialist (SYSANALYSIS/APPSW) at the NH-2210-2 some of your typical work assignments may include:
Serve as an IT Specialist in providing level one technical support to customers requiring assistance utilizing client level hardware and software. May perform duties as a Systems Analyst for information systems and is the point of contact for technical IT support to USTRANSCOM acquisition programs.
Diagnose and assist customers with reported client and network incidents, problems, and events.
Develop, update, and/or maintain standard client operating procedures (SOPs).
Oversee and track all assigned IT hardware and software applications installed on Directorate assigned/owned network-connected and non-network IT devices.
Conduct analysis and participate with in-depth investigations to identify approaches to complex hardware/software networking and system design, development problems for cloud computing environments.
Participate in development of software system solutions using knowledge of techniques, procedures, and processes such as operating system theory, data structures, computer system architecture, software engineering, cybersecurity and computer communications.
Participate in developing acquisition and implementation plans to transition systems from the enterprise IT baseline environment to the target cloud computing

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