General Manager | Brulee Catering
2 days ago
Overview
The General Manager is responsible for the efficient, professional and profitable operation of the food service operations at the assigned venue. This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property.
This role will pay a salary of $60,000 to $65,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
job expires 6/30/2024Responsibilities
- Ensure legal, efficient, professional and profitable operation of the assigned venue.
- Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
- Final decision-maker on equipment purchases and leases.
- Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
- Author, review and amend policies & procedures, as required.
- Author and amend contracts; authorize terms.
- Oversee scheduling and labor allocation.
- Analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio.
- Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.
- Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
- Directs and assists managers in preparing and attaining future goals.
- Provides each manager with the proper direction and follows up on all assignments.
- Inspects the operation on a regular basis to ensure that the established quality standards are maintained.
- Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines.
- Develops an effective management team.
- Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work.
- Evaluates each manager’s performance and makes recommendations for their improvement.
- Reviews and assists in the development of menus and marketing plans with the appropriate department heads.
- Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light.
Qualifications
- MA or MS; BA or BS with business-related major;
- Minimum 5 years management experience in food-related or concessions industry.
- Concessions Manager Certificate from the National Association of Concessionaires.
- Nationally recognized, advanced food service sanitation training course certification.
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
- Ability to make sound business/operations decisions quickly and under pressure.
- Ability to speak, read, and write in English.
- Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
- Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
- Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Oak View Group and venue concession and premium services operations.
- Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).
- Ability to handle cash accurately and responsibly.
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
- Ability to work independently with little direction.
- Experience working in a Union environment required.
- Experience in a fast paced ball park or stadium preferred.
- Accounting minor or credits preferred.
-
Assistant General Manager Brulee Catering
2 weeks ago
Philadelphia, United States Oak View Group Full timeOak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...
-
Director of Operations | Brulee Catering
2 weeks ago
Philadelphia, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview In consultation with the Vice President, the Director of Operations manages, supervises, and coordinates the day-to-day operations of the organization. This role will pay a salary of...
-
Director of Operations | Brulee Catering
6 days ago
Philadelphia, United States teamworkonline Full timeOverviewIn consultation with the Vice President, the Director of Operations manages, supervises, and coordinates the day-to-day operations of the organization. This role will pay a salary of $110,000 to $125,000. For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick...
-
Director of Catering Service | Brulee Catering
2 weeks ago
Philadelphia, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview The Director of Service will manage every aspect of each event from the advance planning stages through the end of the event. Will hire, train, schedule and supervise all event...
-
Concession Stand Attendant | Brulee Catering>
1 month ago
Philadelphia, United States Oak View Group Full timeOak View Group - Brulee Catering [Counter Service / Crew Member] As a Concession Stand Attendant at Oak View Group, you'll: Assist in ensuring all food & beverage products are fully stocked in designated location; Maintain stock & supply levels and communicate to management of low stock items; Listen and respond to customer requests or concerns; Serve...
-
Philadelphia, United States teamworkonline Full timeOverviewThe Director of Service will manage every aspect of each event from the advance planning stages through the end of the event. Will hire, train, schedule and supervise all event staff. Will coordinate with staff, security, and local public safety officials to ensure events run smoothly; to ensure overall customer and lessee satisfaction and...
-
Director of Event Services Brulee Catering
2 weeks ago
Philadelphia, United States Oak View Group Full timeOak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...
-
Director of Event Services Brulee Catering
2 weeks ago
Philadelphia, United States Oak View Group Full timeOverview: The **Director of Event Services** will oversee the Events and Staffing Departments. This individual will manage every aspect of the front of the house operations across the entire orgainization from the advance planning stages through the end of the event; this position will recruit, train, motivate, and evaluate all front of house staff. This...
-
Director of Event Services | Brulee Catering
2 days ago
Philadelphia, United States teamworkonline Full timeOverviewThe Director of Event Services will oversee the Events and Staffing Departments. This individual will manage every aspect of the front of the house operations across the entire orgainization from the advance planning stages through the end of the event; this position will recruit, train, motivate, and evaluate all front of house staff. This person...
-
Philadelphia, United States Oak View Group Full timeOak View Group - Brulee Catering [Kitchen Staff / Grill Cook / Prep Cook] As a Line Cook at Oak View Group, you'll: Prepare and cook food items according to recipes and quality standards; Set up and stock stations with all necessary supplies; Clean and maintain station in practicing good safety, sanitation, and organizational skills; Follow proper plate...
-
Catering Sales Manager brulee Catering
4 weeks ago
Philadelphia, United States Oak View Group Full timeOak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...
-
Catering Sales Manager|Brulee Catering
4 weeks ago
Philadelphia, Pennsylvania, United States teamworkonline Full timeOverviewThe Catering Sales Manager has a primary duty of making sales and obtaining orders or contracts for venue. This position is responsible for generating, managing and coordinating outside catering sales, as well as initiating, directing and implementing marketing functions in the Catering Department. The Sales Manager will independently manage and...
-
Catering Sales Manager|Brulee Catering
4 weeks ago
Philadelphia, United States teamworkonline Full timeOverviewThe Catering Sales Manager has a primary duty of making sales and obtaining orders or contracts for venue. This position is responsible for generating, managing and coordinating outside catering sales, as well as initiating, directing and implementing marketing functions in the Catering Department. The Sales Manager will independently manage and...
-
Catering Sales Manager brulee Catering
2 weeks ago
Philadelphia, Pennsylvania, United States Oak View Group Full timeOak View Group:Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...
-
Catering Sales Manager NCC| Brulee Catering
4 weeks ago
Philadelphia, Pennsylvania, United States teamworkonline Full timeOverviewThe Catering Manager provides support and assistance with Catering activities as well providing assistance to the concession managers in the profitable management of concessions operations, as needed. The Catering Manager will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion...
-
Catering Sales Manager NCC| Brulee Catering
1 month ago
Philadelphia, Pennsylvania, United States teamworkonline Full timeOverviewThe Catering Manager provides support and assistance with Catering activities as well providing assistance to the concession managers in the profitable management of concessions operations, as needed. The Catering Manager will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion...
-
Director of Catering Service
6 days ago
Philadelphia, Pennsylvania, United States teamworkonline Full timeOverviewThe Director of Service will manage every aspect of each event from the advance planning stages through the end of the event. Will hire, train, schedule and supervise all event staff. Will coordinate with staff, security, and local public safety officials to ensure events run smoothly; to ensure overall customer and lessee satisfaction and...
-
Catering Operations Manager
3 weeks ago
Philadelphia, United States The Hart of Catering Full timeThe Hart of Catering & Cafe is LGBTQ owned/operated and Recovery Friendly. One of the owners is seeking an assitant to help execute the daily needs of this small but rapidly growing business. In the restaurant biz for awhile but tired of the same old same old. Come learn a lot about the catering business; sales, operations, service, back of house, etc. We...
-
Assistant General Manager
3 days ago
Philadelphia, Pennsylvania, United States teamworkonline Full timeOverviewUtilizing initiative and independent judgment, the Assistant General Manager assists the General Manager in planning, directing and managing the day-to-day operations of the National Constitution Center, including sales & marketing, finance, event services, operations, human resources, public safety, production, and facility maintenance. Supervision...
-
Director of Operations | Brulee Catering
2 weeks ago
Philadelphia, United States Spectra Experiences Full timeIn consultation with the Vice President, the Director of Operations manages, supervises, and coordinates the day-to-day operations of the organization. This role will pay a salary of $110,000 to $125,000. For FT roles: Benefits: Health, Dental and Vi Operations, Director, Catering, Operation, Project Management, Manufacturing
