Customer Service Escalation Specialist

Position Summary: This position is part of our Operations Customer Service Team handling escalated and complex matters received via phone call and/or processing requests. This job requires making decisions that are outside our normal guidelines and require problem solving and troubleshooting skills. This position is not part of the New Business/Renewal...

Job DetailsJob Location Corporate Office - Boca Raton, FL Remote Type Fully Remote Salary Range $23.08 - $26.44 Hourly DescriptionPosition Summary: This position is part of our Operations Customer Service Team handling escalated and complex matters received via phone call and/or processing requests. This job requires making decisions that are outside our...

Responsible for responding to inquiries and providing information to customers calling into the Information Technology Office. Records all customer contact information in our service desk tracking resources. Evaluates situation, determines appropriate response and escalates to designated specialist/resource for resolution of customer ‘s problem or...

**Customer Service Specialist** at Material Bank Boca Raton *or the 'About Material Bank' section below.* -- Material Bank is the world's largest material marketplace for the Architecture and Design industry, providing the fastest and most powerful way to start and manage a design project. Material Bank connects design professionals to hundreds of leading...

GovSpend provides detailed federal, state, and local government purchasing data, bids, contacts, and contract information to a wide array of government vendors. We serve nearly 4,500 clients ranging from large enterprise customers to small regional vendors. GovSpend helps our clients navigate the government selling landscape by providing them with invaluable...

Job Description Job Description Join the McHugh Agency, an established insurance agency serving clients in Boca Raton, Florida. We are seeking an experienced Insurance Service Specialist to provide exceptional customer service and support to our valued clients. As a key member of our team, you will play a crucial role in managing client accounts and ensuring...

Job DescriptionJob DescriptionNational law firm headquartered in Boca Raton is seeking a Customer Service Intake Specialist / Office Assistant to join our successful team! Our practice is limited to Social Security Disability and Veterans Law Nationwide.Responsibilities:Call and interview potential clients nationwidePlan and schedule appointments and...

Job DescriptionJob DescriptionJoin the McHugh Agency, an established insurance agency serving clients in Boca Raton, Florida. We are seeking an experienced Insurance Service Specialist to provide exceptional customer service and support to our valued clients. As a key member of our team, you will play a crucial role in managing client accounts and ensuring...

Our client is seeking a warm and charismatic Customer Experience Representative to join their Delray Beach team! As the first point of contact for their high-end showroom, the ideal candidate should have experience greeting and assisting customers both in person and over the phone with the goal of creating an exceptional experience for each customer.This...

IT Help Desk Specialist, Boca Raton, FL We are looking for an IT Help Desk Specialist guru to provide support for our customers. The IT Help Desk Specialist should have a mix of technical and customer service skills and be passionate about technology and helping people. The right IT Help Desk Specialist should want to expand their knowledge in the IT field....

Job Description Job Description Salary: $22-$24/hourClaimAngel is thrilled to announce an exciting opportunity for a Lien Management Specialist to join our team! As a valued member of our close-knit team, you will report directly to the Director of Lien Management and be responsible for a range of servicing and lien management duties including supporting the...

Job DescriptionJob DescriptionOffice Administrator Job Responsibilities:Supports company operations by maintaining office systems and supporting management staff.Maintains office services by organizing office operations and procedures, controlling correspondence, organizing filing systems, reviewing and approving supply requisitions, and monitoring clerical...

Position Summary: The Managers Assist Unit Specialist (MAU) will be responsible for handling escalation calls for collections, customer service, and order management departments. This role is a liaison role between front line phone reps and the unit supervisors. MAU specialists is a cross-functional subject matter expert that provides interdepartmental...

We're seeking experienced collections call center specialists with proficiency in predictive dialer setting environments. They must possess the ability to educate consumers on solutions to maximize collection payments while maintaining compliant and professional dialogue. About FlexShopper FlexShopper, LLC, a wholly owned subsidiary of FlexShopper, Inc....

Job DescriptionJob DescriptionSalary: $22-$24/hourClaimAngel is thrilled to announce an exciting opportunity for a Lien Management Specialist  to join our team! As a valued member of our close-knit team, you will report directly to the Director of Lien Management and be responsible for a range of servicing and lien management duties  including supporting...

DescriptionNation Safe Drivers is one of the largest suppliers of auto-related, supplemental products since 1962. Our expertise is to develop and market specialty "niche" products to the Automotive and Insurance industries. Currently we are looking for a customer service call center agent for our Dispatch/Roadside department. Dispatch/Roadside Specialists...

Job Overview: This position is an active supporter of FirstService Residential philosophies and culture to staff, clients, and community that advances the FirstService Residential brand in terms of image, reputation, differentiation, and professionalism. As an IT Specialist, primary functions include supporting end user technology and maintain 100%...

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2023 Company of the Year | 2023 BIG Innovation Awards Fastest-Growing Company of the Year - Large (Bronze) | 2022 Best in Biz Awards Who we are: We Are Modernizing...

Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and passionate people speaking more than 300...

NewtekOne®, Your Business Solutions Company®, is a financial holding company, which along with its bank and non-bank consolidated subsidiaries, provides a wide range of business and financial solutions under the Newtek® brand to the small- and medium-sized business ("SMB") market. Since 1999, Newtek has provided state-of-the-art, cost-efficient products...