Store Manager

2 months ago

Burlington, United States Chico's FAS Full time

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:
The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyzes sales reports and KPIs to determine the needs of the business; executes in store business and sales strategies.

• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.

• Controls payroll and supply budget.

• Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.

• Oversees all financial activities in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; trains and coaches associates to ensure all register transactions are completed accurately and in accordance with policy.

• Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.

• Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.

• Ensures visual presentation, organization, and facility maintenance are representative of the Brand.

• Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals.

• Trains and develops store management team on business acumen to drive overall performance.

• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.

• Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams

• Motivates and inspires store team, developing a shared vision while modeling core values.

• Promotes an inclusive, collaborative approach to problem solving.

• Communicates with and coaches store teams and acts as liaison to field leadership and cross functional business partnerships to effectively lead positive change.

• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.

• Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.
Customer Experience

• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

• Ensures prompt resolution of customer concerns.

• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

• Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.

Talent

• Attracts, recruits, hires and retains a high performing team.

• Focuses on developing talent by conducting ongoing talent development discussions.

• Recommends changes of status of associates, including promotions, demotions, and terminations.

• Interprets Key Performance Indicator reports and delivers coaching as needed.

• Supports, implements, and provides follow-up for all training programs, seminars, etc.

• Assesses and coaches Store Team on performance and provides performance evaluations.

• In partnership with the DSM, resolves all human resources issues in a timely and effective manner.

• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.

• Ensures that Store Management team adheres to all employment practices and policies.

Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High School diploma or equivalent

• 3+ years of retail management experience required

• Must be 18 years of age or older

• Excellent communication, verbal, and written skills

• Proven excellent customer service skills with statistical track record in all areas of sales and leadership

• Able to learn or adapt to technology provided by the company

• Strong organizational skills and ability to multi-task in a fast-paced environment

• Established history in recruiting and retaining a quality sales and support staff

• General knowledge of apparel products (i.e., fit and fabric)

• Excellent leadership qualities, training and team building skills

• Knowledge of administrative aspects of store operations

• Able to communicate with customers and staff

• Solid evidence of community outreach and involvement. Understands the value in supporting the community

• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

PHYSICAL REQUIREMENTS:

• Constant Walking/Standing- 67-100% of 8-hour shift

• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

• Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

0052 Burlington Mall

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

  • Store Manager

    3 months ago

    Burlington, United States Buff City Soap Franchise Full time

    Job DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceDental insuranceEmployee discountsHealth insurancePaid time offTraining & developmentVision insuranceStore ManagerBuff City Soap is on a mission to create handmade products that are free of harsh ingredients and full of nourishing plant-based goodies to make your skin happy. Buff City...

  • Store Manager

    1 month ago

    Burlington, United States Spencer's Full time

    Brand: Spirit HalloweenThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store. The...

  • Store Manager

    1 month ago

    Burlington, United States Chico's Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales...

  • Store Operations Manager

    12 hours ago

    Burlington, Vermont, United States Price Chopper Supermarkets-Market 32 Full time

    Job SummaryWe are seeking a highly skilled and experienced Store Operations Manager to join our team at Price Chopper Supermarkets-Market 32. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring that all financial, merchandising, and customer service objectives are met.Key...

  • Assistant Store Manager

    2 months ago

    Burlington, United States Community Choice Financial Family of Brands Full time

    Job Description Overview: As Assistant Store Manager, you will serve as a trusted advisor to our customers looking for quick and reliable financial solutions. Our Assistant Store Managers develop their leadership skills in real-time by assisting the Store Manager with account management, customer outreach, and risk management. You will take part in...

  • Assistant Store Manager

    2 months ago

    Burlington, United States Buff City Soap Franchise Full time

    Job DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceDental insuranceEmployee discountsHealth insurancePaid time offTraining & developmentVision insuranceAssistant Store Manager (Assistant Makery Manager)Full Time-ManagerBuff City Soap is on a mission to create handmade products that are free of harsh ingredients and full of nourishing...

  • Assistant Store Manager FT

    1 month ago

    Burlington, United States Lids Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Store # - Mall Name: 8056 - Burlington Mall About Our Company General Position Summary Produce sales gains, by providing customer service. To meet or exceed Company Objectives in all individual statistics. Learn to provide consistent, documented appraisal of an...

  • Assistant Store Manager

    2 months ago

    Burlington, United States Community Choice Financial Family of Brands Full time

    Overview: As Assistant Store Manager, you will serve as a trusted advisor to our customers looking for quick and reliable financial solutions. Our Assistant Store Managers develop their leadership skills in real-time by assisting the Store Manager with account management, customer outreach, and risk management. You will take part in overseeing, training, and...

  • Assistant Store Manager

    1 month ago

    Burlington, United States Spirit Halloween Full time

    Spirit Halloween - JobID: J3Q2ML73D5KX8S9VT4N [ASM / Store Supervisor] As an Assistant Store Manager at Spirit Halloween, you'll: Be responsible for establishing and maintaining Guest Services; Support the Store Manager in the various tasks involved in the overall operation of a store; Ensure maximum sales and profitability by developing staff, controlling...

  • Senior Assistant Store Manager

    1 month ago

    Burlington, United States Spencer's & Spirit Halloween Full time

    Senior Assistant Store Manager in Burlington, MA at Spencer's Spencer's is the mall destination for entertainment, excitement and fun. For over 60 years we have been offering unique product for the lifestyle style of our core 18-24 year old guest, always inspired by humor and irreverence. Originally a mail-order catalog in Easton, PA, Spencer's has been the...

  • Store Operations Manager

    6 days ago

    Burlington, Kentucky, United States Domino's Franchise Full time

    Position OverviewAt Domino's Franchise, we are on the lookout for exceptional individuals who are flexible, driven, and possess a strong commitment to customer satisfaction. As a Store Operations Manager, you will have the opportunity to enhance your managerial skills by overseeing store staffing, controlling expenses, and nurturing your team members in a...

  • Operations Assistant Store Manager

    6 days ago

    Burlington, Massachusetts, United States Crate and Barrel Full time

    Join Our Team at Crate and BarrelAt Crate and Barrel, we are dedicated to fostering a lifestyle filled with purpose and joy through our exceptional home furnishings. With a robust team of over 8,000 associates across 130 locations in the U.S. and Canada, we work collaboratively to drive results and innovate in our industry. Our iconic brand, established in...

  • Store Manager

    3 weeks ago

    Burlington, United States UNTUCKit Full time

    Job DescriptionJob Description"Is your passion in retail?” We are looking for a Retail Store Manager to oversee the daily operations of our store in Burlington, MA. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The successful...

  • Store Manager

    3 months ago

    Burlington, United States UNTUCKit Full time

    Job DescriptionJob Description"Is your passion in retail?” We are looking for a Retail Store Manager to oversee the daily operations of our store in Burlington, MA. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The successful...

  • Store Manager In Training

    2 months ago

    Burlington, United States Circle K Full time

    Heartland BU - Region 01 - Market 09: 333 N Roosevelt Ave, Burlington, Iowa 52601 Availability - Shift/Days Flexible Availability Minimum Qualifications The minimum qualifications for a Store Manager are:High School diploma or GED preferred.Experience in retail sales preferred.Experience to perform the essential duties, responsibilities and working in the...

  • Assistant Store Manager

    3 days ago

    Burlington, United States The TJX Companies, Inc. Full time

    The Opportunity: Contribute To The Growth Of Your CareerAssist the Store Manager in the areas of Merchandising, Operations, Customer Service, and Human Resources within a high-volume store locationDevelop creative plans to increase store salesHire, train, supervise and mentor a team of AssociatesOversee and monitor loss prevention and operational...

  • Assistant Store Manager

    1 day ago

    Burlington, United States The TJX Companies, Inc. Full time

    The Opportunity: Contribute To The Growth Of Your CareerAssist the Store Manager in the areas of Merchandising, Operations, Customer Service, and Human Resources within a high-volume store locationDevelop creative plans to increase store salesHire, train, supervise and mentor a team of AssociatesOversee and monitor loss prevention and operational...

  • Store Manager

    6 days ago

    Burlington, United States Central Plains Equipment Full time

    Job DescriptionJob DescriptionCentral Plains Equipment, an employee-owned, certified Case IH Dealer, is looking for a motivated and driven individual to join our team as a store manager. The selected candidate will provide leadership in all aspects of the dealership. This candidate will work with, develop, and execute profit plan to produce targeted volume...

  • Store Manager

    4 weeks ago

    Burlington, United States Central Plains Equipment Full time

    Job DescriptionJob DescriptionCentral Plains Equipment, an employee-owned, certified Case IH Dealer, is looking for a motivated and driven individual to join our team as a store manager. The selected candidate will provide leadership in all aspects of the dealership. This candidate will work with, develop, and execute profit plan to produce targeted volume...

  • Assistant Store Manager

    2 weeks ago

    Burlington, United States Aritzia Full time

    Aritzia is growing and our Store Management Department is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart...