Front Office Manager | $200 SIGN ON BONUS
4 weeks ago
We are hiring a Front Office Manager.
Role Responsibilities:
The Guest Services Manager/Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. Displays exemplary performance for staff to follow.
Essential Job Functions :
Guest Service
Maintains guest service as the driving philosophy of the hotel. Personally demonstrates a commitment to guest services in responding promptly to guest needs. Is committed to making every guest satisfied. Ensures all hotel staff, including new hires, know all components of guest services and are trained to meet standards. Develops added value customer service programs. Empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance. Meets or exceeds hotel guest satisfaction measures. Ensures hotel standards and services contribute to the delivery of consistent guest service.Front Desk Management
Acts as manager on duty for hotel and manages front desk operations. Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems. Leads and assists in Revenue Management functions as requested. Actively participates in conference calls with Corporate Management and any calls with brand revenue management centers Ensures front desk staff is trained in and follows financial control procedures for cash, vouchers, inventories and receivables. Produce accurate financial reports on time. Works with the General Manager and Sales Manager / DOS to generate new business ideas to increase sales, set up rate codes and input rooming listsHuman Resources
Manages human resources functions, including recruiting, selection, orientation, training, performance planning and evaluation, pay and reward programs to maintain a qualified front desk work force. Maintains a positive, cooperative work environment between staff and management. Emphasizes employee selection, training and development as a way of doing business. Ensures all hotel employees know hotel objectives. Ensures personnel files are accurate and comply with both local and federal laws and regulations. Administers personnel policies fairly and consistently. Resolves employee grievances in a fair and timely manner. Ensures employees understand policies, pay procedures, bonus plans and benefits. Helps develop management talent by acting as a mentor for direct reports. Ensures completion of training objectives and development plans. Monitors and maintains acceptable turnover levels.Safety and Security
Knows local health and safety codes and regulations that apply to the hotel. Recognizes and corrects potential safety hazards in the hotel, such as broken doors or railings, fire hazards, etc. Recognizes and corrects potential security problems in the hotel, such as locking doors after hours, etc. Understands and follows policies and procedures for the hotel’s key control system and ensures others follow them.Operations
Maintains physical product standards by managing preventive maintenance programs and by scheduling deep-cleaning activities. Ensures ongoing staff and employee involvement in preventive maintenance programs. Protects the interests of the hotel during capital projects. Has acceptable property quality audits. Periodically inspect rooms, building exterior, parking lot, etc.Here are some reasons our associates like working for us:
Benefits:
At Concord Hospitality, we offer competitive wages and full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K program, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates. We are associate-focused, meaning that as we make decisions, we think about how these decisions will impact our associates. We realize the importance of work-life balance, we understand that transparency is key, giving back in the communities in which we live, means a great deal to us, and lastly…let’s make sure we have FUN We encourage diversity and belonging and appreciate that we all are different and our differences are what make us great Concord Hospitality has also earned the recognition of being a GREAT PLACE TO WORK for Millennials and Great Places to Work for Women
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace
Source: Hospitality Online
-
Front Office Manager | $500 SIGN ON BONUS
4 weeks ago
Navarre, United States Concord Hospitality Full timeWe are hiring a Front Office Manager. Role Responsibilities: The Guest Services Manager/Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service...
-
Front Desk Supervisor | $200 SIGN ON BONUS
4 weeks ago
Navarre, United States SpringHill Suites Navarre Beach Full timeDescriptionWe are hiring a Front Desk Supervisor!We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests...
-
Front Desk Agent | | $200 SIGN ON BONUS
1 week ago
Navarre, United States Concord Hospitality Full timeDescription Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or...
-
Front Office Manager
3 weeks ago
Navarre, United States SpringHill Suites Navarre Beach Full timeDescriptionWe are hiring a Front Office Manager.Role Responsibilities:The Guest Services Manager/Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest...
-
Front Office Manager
5 days ago
Navarre, Florida, United States SpringHill Suites Navarre Beach Full timeWe are hiring a Front Office Manager.Role Responsibilities:The Guest Services Manager/Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and...
-
Front Office Manager
3 weeks ago
Navarre, Florida, United States SpringHill Suites Navarre Beach Full timeWe are hiring a Front Office Manager.Role Responsibilities:The Guest Services Manager/Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and...
-
Houseman- Springhill Suites Navarre Beach
2 months ago
Navarre, United States SpringHill Suites Full timeDescription We are hiring a Houseperson to assist in our Housekeeping Department! Responsibilities: Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order. Coordinate and help housekeeping with heavy lifting and priority requests. Use your watchfulness to...
-
Line Cook
2 weeks ago
Navarre, United States Concord Hospitality Full timeWe are hiring a Line Cook for Beach House Social! Great Opportunity to bring your culinary skills to one of North America's fastest growing hospitality companies - Concord Hospitality Enterprises. This position of hotel Cook means you'll be tempting the palettes of our guests with your attention to detail in presentation, quality, and safe serving...
-
Navarre, United States Concord Hospitality Full timeAre you ready to begin your journey with Concord; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Concord Hospitality is hiring Housekeepers who will be responsible for: * Cleaning and servicing assigned guest rooms in a timely and organized manner, following...
-
Front Desk Supervisor
4 weeks ago
Navarre, United States Concord Hospitality Full timeDescription We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests...
-
Front Desk Supervisor
3 weeks ago
Navarre, United States Concord Hospitality Full timeDescription We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests...
-
LPN ACHP
3 weeks ago
Navarre, OH, United States Akron Children's Hospital Full timePart time, 24 hours/week Variable day shift between 7:30am to 6:30pm Onsite $2,000 Sign on bonus [taxable] available Summary: Assist in assessing, planning, and delivering care to patients under the direction of a Registered Nurse and or Provider to provide basic bedside care within prescribed limitations for hospital patients of all ages. Responsibilities:...
-
Front Desk Agent
4 weeks ago
Navarre, United States SpringHill Suites Navarre Beach Full timeDescriptionRole Responsibilities:As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or issues...
-
Front Desk Agent
3 weeks ago
Navarre, United States SpringHill Suites Navarre Beach Full timeDescriptionRole Responsibilities:As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or issues...
-
Front Desk Agent
3 weeks ago
Navarre, United States Concord Hospitality Full timeDescription Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or...
-
Front Desk Agent
3 weeks ago
Navarre, United States Concord Hospitality Full timeDescription Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or...
-
Front Desk Agent
4 weeks ago
Navarre, Florida, United States SpringHill Suites Navarre Beach Full timeRole Responsibilities:As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:Assisting guests efficiently, courteously and professionally at all times.Maintain a high level of service and hospitality.Promptly and effectively deal with guest concerns or issues and see all...
-
Front Desk Agent
2 weeks ago
Navarre, United States SpringHill Suites Navarre Beach Full timeDescriptionRole Responsibilities:As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or issues...
-
Front Desk Agent
3 weeks ago
Navarre, Florida, United States SpringHill Suites Navarre Beach Full timeRole Responsibilities:As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:Assisting guests efficiently, courteously and professionally at all times.Maintain a high level of service and hospitality.Promptly and effectively deal with guest concerns or issues and see all...
-
Registered Nurse | Licensed Practical Nurse
3 weeks ago
Navarre, United States Altercare Integrated Health Services Full timeRegistered Nurse | Licensed Practical NurseAltercare Country LawnNavarre, OhioFull Time Night Shift$10,000 Sign On BonusCome see our 5 Star Facility in a beautiful country setting! We have an excellent management team and offer consistency - with flexibility - in your work schedule!RN or LPN - Graduate of an accredited school of nursing. Requires the...
