Site Reliability Engineer

4 weeks ago


Redmond, United States QData Full time

Responsibilities Work with team of engineers focused on improving the reliability scalability latency and efficiency of PSTN services powering cloud communications. Managing problem resolution with service providers. Learning existing tools enhancing them to meet new scale and features aimed at reducing manual intervention enhancing prevention detection and mitigation of service impacts. Participate in on-call rotation of the local follow-the-sun team. Manage incident response and perform root cause analysis investigations. Reviewing existing processes and driving improvements in order to support scale and excellence of PSTN services. Analyzing data and providing operational insights into service reliability customer experience to Design and Product teams. Participating in recruiting and developing a team of experienced SRE engineers.QualificationsRequired 7+ years of experience as a software engineer or site reliability engineer directly supporting development and quality in a product engineering team environment. 5+ years experience shipping distributed systems services and highly available infrastructure 5+ years experience of scripting/coding using one or more of the following PowerShell C# Python Expertise with PowerBI – create data models write queries creating powerful visualizations Experience with T-SQL Kusto Query Language (KQL) Azure Log Analytics



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