Sales Executive

3 weeks ago

Lahaina, United States Hyatt Vacation Club at Ka'anapali Beach Full time
Job Summary

Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).

$18.75 + Commission Candidate Profile

Education and ExperienceRequired:

  • High school diploma or GED
  • Proficiency in English
  • Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law

    Preferred:

    • One-year related experience

      Successful Candidates Will Be Willing To:

      • Must be willing to work weekends and holidays as required by business needsJob Specific Tasks

        Building and Maintaining Customer Base

      • Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
    • Follow up on referrals/leads from owners.
  • Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals). Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities. Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.

Giving Sales Presentations

Follow and adhere to the Consultative Sales Process when presenting to owners and guests. Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport. Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation. Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site. Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs. Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized. Practice and continue to develop and improve sales script and presentation. Ensure clear understanding of finance options and present as an approach to ownership. Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc). Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor. Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals. Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.

Conducting and Managing Business Transactions

Assure complete and accurate processing of documents pertaining to sales. Review details of contracts with prospective owners and Owners once they decide on purchase. Thoroughly review loan applications and financial documents with the customer and ensure completed properly. Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings. Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality. Complete purchase summary worksheet at end of each sale. Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.

Providing Service to Others

Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information. Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.

Other

Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments. Demonstrate total understanding of the culture and processes of the organization. Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners). Participate in formal training sessions offered by management team. Attend daily huddles and regularly scheduled team/manager meetings. Assist in the development and mentoring of other Sales/Membership Executives as requested. Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building. Perform other duties as assigned. Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc).

COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS

Leadership

Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace. Communication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods. Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values. Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.

Managing Execution

Driving for Results - Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively. Planning and Organizing - Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.

Building Relationships

Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions.

Learning and Applying Personal Expertise

Applied Learning - Seeking out and making the most of learning opportunities to improve performance of self and/or others. Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback. Applied Business Knowledge - Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.

Basic Competencies

Job Specific Computer Skills - Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology). Mathematical Reasoning - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Functional Job Family Competencies

Devising Sales Approaches and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences. Sales Call Facilitation - Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues. Sales Ability: Persuasiveness - Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients. Sales Disposition - Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role. Supporting Sales Implementations - Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty. Sales Opportunity Analysis - Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.

Source: Hospitality Online

  • Destination Sales Executive

    2 weeks ago

    Lahaina, United States Marriott Full time

    Job Number 23213960Job Category Sales & MarketingLocation The Westin Maui Resort & Spa Ka'anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPartners with the Sales Office to book group events within the group booking parameters. Provides property support by...

  • Sales Executive

    3 days ago

    Lahaina, United States HYATT Hotels Full time

    Job Summary Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual...

  • Sales Executive

    3 days ago

    Lahaina, Hawaii, United States Marriott Vacations Worldwide Full time

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.Currently offering $5,000 SIGN-ON...

  • Sales Executive

    1 month ago

    Lahaina, Hawaii, United States Hyatt Vacation Club at Ka'anapali Beach Full time

    Job SummaryContribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs...

  • Sales Executive

    3 weeks ago

    Lahaina, Hawaii, United States Hyatt Vacation Club at Ka'anapali Beach Full time

    Job SummaryContribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs...

  • Sales Executive Team Leader

    2 days ago

    Lahaina, United States Marriott Vacations Worldwide Full time

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. JOB SUMMARY Contribute to the success of the...

  • Sales Executive In House

    3 days ago

    Lahaina, United States Hilton Grand Vacations Full time

    Qualified Sales Executive are also eligible for Real Estate Licensing reimbursement and/or Sign-On bonuses!If you are not licensed in Hawaii, we offer Pre-Licensing Education discounts and Real Estate Licensing Reimbursement to help with your licensing costs.As a Sales Executive In House, you will be responsible for presenting the Hilton Grand Vacations...

  • Senior Sales Executive

    2 days ago

    Lahaina, United States Marriott International Inc Full time

    Job DescriptionJOB SUMMARYThe position serves as the primary sales person for a larger, more complex property. Responsible for proactively soliciting and handling large opportunities with significant revenue potential. Works to develop, build and maintain long-term, value-based customer relationships in order to achieve personal and team related revenue...

  • Senior Sales Executive

    4 days ago

    Lahaina, United States Marriott International Inc Full time

    Job DescriptionJOB SUMMARYThe position serves as the primary sales person for a larger, more complex property. Responsible for proactively soliciting and handling large opportunities with significant revenue potential. Works to develop, build and maintain long-term, value-based customer relationships in order to achieve personal and team related revenue...

  • Sales Executive

    3 days ago

    Lahaina, United States Hyatt Vacation Ownership Full time

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. JOB SUMMARY Contribute to the success of the...

  • Senior Manager Sales

    2 days ago

    Lahaina, United States Hilton Grand Vacations Full time

    What will I be doing? The Senior Sales Manager for Domestic Sales on Maui is responsible for ensuring that In-House and Action Line sales generate maximum sales efficiencies and maintain or exceed targeted net sales volume for the organization. They represent Hilton Grand Vacations in a professional manner and are encouraged to promote and support all...

  • Senior Manager Sales

    3 days ago

    Lahaina, United States Hilton Grand Vacations Full time

    What will I be doing? The Senior Sales Manager for Domestic Sales on Maui is responsible for ensuring that In-House and Action Line sales generate maximum sales efficiencies and maintain or exceed targeted net sales volume for the organization. They represent Hilton Grand Vacations in a professional manner and are encouraged to promote and support all...

  • Sales and Service Coordinator

    3 days ago

    Lahaina, United States Sephora USA, Inc. Full time

    Press Tab to Move to Skip to Content Link Sales and Service Coordinator - Full Time Job ID: 247643 Store Name/Number: HI-Maui (0728) Address: 2435 Ka'anapali Pkwy, Lahaina, HI 96761, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Position Type: Regular Sales and Services Coordinator At Sephora, we inspire our...

  • Sales and Service Coordinator

    3 days ago

    Lahaina, United States LVMH Group Full time

    Sales and Service Coordinator - Full Time Country / Region : United States City : Lahaina Business group: Selective Distribution Contract type: Permanent Job Function: Retail Reference No.: 247643 Date of publication: 2024.05.01 Position Sales and Service Coordinator - Full Time Profile Job ID: 247643 Store Name/Number: HI-Maui (0728) Address: 2435...

  • Sales and Service Coordinator

    3 days ago

    Lahaina, United States Sephora Full time

    Job ID: 247643Store Name/Number: HI-Maui (0728)Address: 2435 Ka'anapali Pkwy, Lahaina, HI 96761, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularSales and Services Coordinator At Sephora, we inspire our customers, empower people, and help them become the best versions of themselves. As a Sales and...

  • Retail, Sales Associate

    2 days ago

    Lahaina, United States Crocs Full time

    Overview As a Sales Associate, you will have the opportunity to deliver exceptional experiences and provide world-class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the...

  • Retail Wireless Sales Consultant

    3 days ago

    Lahaina, United States GoWireless Full time

    ** Retail Wireless Sales Consultant** **Job Category****:** Retail Sales **Requisition Number****:** RETAI15346 Showing 1 location **Job Details** **Description** **VERIZON AUTHORIZED RETAILER - GOWIRELESS** ***GoWireless offers external candidates up to $1000 in additional bonus opportunities and a promotion, for achieving certain sales goals in your 1st 3...

  • Melin Retail Sales Expert- Lahaina

    3 days ago

    Lahaina, United States OluKai-Kaenon-melin-Roark Full time

    Job DescriptionJob DescriptionSalary: At melin we believe that with more thought, time and care invested into how we make ourproducts that we can actually extend the life of our hats and the adventures we take them on.We are looking to expand our internal family and are seeking one incredible human capable ofexcellence in a fast-paced work environment and...

  • Retail, Team Lead Sales

    4 days ago

    Lahaina, United States Crocs Full time

    Overview As a Sales Team Lead you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and...

  • Retail, Team Lead Sales

    5 days ago

    Lahaina, United States Crocs Full time

    Overview As a Sales Team Lead you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and...