Sr. Manager, Data Governance

Job Number 24070932
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary

The Sr. Manager, Data Governance role will have oversight of data management processes and will be responsible for ensuring the integrity, quality, and security of our digital data assets, with a primary focus on data quality management for our website and mobile apps. This role will involve robust auditing and monitoring of data collection processes and downstream usage to maintain high-quality data while adhering to regulatory requirements and industry best practices.

CANDIDATE PROFILE 

Education and Experience 

• Undergraduate degree, equivalent experience or certification
• 5 years of experience in Data Analysis and Reporting
• Proven experience in data governance, data management, or related roles with a focus on data quality management and auditing.
• Strong understanding of data privacy regulations (e.g., GDPR, CCPA) and experience implementing data protection measures.
• Demonstrated ability to conduct thorough audits, identify data quality issues, and propose effective solutions.
• Familiarity with web and mobile app technologies, including HTML, JavaScript, and mobile SDKs.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Detail-oriented with a commitment to maintaining data integrity and accuracy.
• Experience with data visualization tools (e.g., Tableau, Power BI) is a plus. Core Work Activities Managing Work, Projects, And Policies 
  • Develop and implement data governance policies, standards, and procedures to ensure compliance with regulatory requirements and industry best practices.
  • Conduct comprehensive audits and assessments of data collection processes, ensuring accurate and reliable capture of user interactions across various platforms.
  • Monitor downstream data usage to ensure data is properly utilized and safeguarded throughout its lifecycle, identifying potential areas for improvement.
  • Collaborate closely with cross-functional teams, including IT, marketing, and analytics, to define data governance requirements, establish data quality metrics, and implement corrective actions based on audit findings.
  • Provide guidance and support to stakeholders on data governance best practices, standards, and the implications of data quality issues.
  • Collaborate with Data Privacy teams to implement data protection measures, address data privacy concerns, and mitigate risks associated with data governance.
  • Stay updated on emerging trends and technologies in data governance, analytics, and digital marketing to drive continuous improvement initiatives and enhance monitoring processes. Demonstrating And Applying Discipline Knowledge 
    • Analyze information and evaluates results to choose the best solution and solve problems
    • Think creatively and practically to develop, execute, and implement new plans or programs
    • Generate and provide accurate and timely results in the form of reports, presentations, etc.
    • Exhibit strong analytical, project management, storytelling, and communication skills  Additional Responsibilities 
      • Works independently with minimal supervision, but knows when issues should be escalated to manager
      • Develops relationships with members of other teams, and leverages those relationships to answer questions
      • Presents work with clarity and confidence; explains complex matters so that others can understand them
      • Uses appropriate communication mechanisms (i.e. in-person conversation, Microsoft Teams chat, email, phone call) for each situation 
      • Demonstrates self-confidence, energy, and enthusiasm
      • Performs other reasonable duties as assigned by manager Management CompetenciesLeadership
        • Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
        • Communication –Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
        • Problem Solving And Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
        • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. 
        • Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes. Managing Execution
          • Building And Contributing To Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
          • Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
          • Driving For Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
          • Planning And Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships
            • Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
            • Coworker Relationships Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. 
            • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent And Organizational Capability 
              • Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
              • Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning And Applying Professional Expertise
                • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
                • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
                • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
                • Basic Competencies - Fundamental competencies required for accomplishing basic work activities. 
                  • Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
                  • Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
                  • Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
                  • Reading Comprehension – Understands written sentences and paragraphs in work related documents.
                  • Writing - Communicates effectively in writing as appropriate for the needs of the audience.

                    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
                    
                    Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ Begin your purpose, Belong to an amazing global​ team, and Become the best version of you.
                    

                    Source: Hospitality Online

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