Current jobs related to Senior Product Associate Assisted Services - Westerville - JPMorganChase
-
Senior Product Associate Assisted Services
1 month ago
Westerville, Ohio, United States JPMorganChase Full timeJob Description Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.As a Senior Product Associate in Global Employee Help Product, you contribute to the team by leveraging your expertise in product development and...
-
Senior Product Associate
2 months ago
Westerville, Ohio, United States JPMorganChase Full timeJob Description Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.As a Senior Product Associate in Service Product Group, you contribute to the team by leveraging your expertise in product development and...
-
Senior Product Associate
2 months ago
Westerville, Ohio, United States JPMorganChase Full timeJob Description Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.As a Senior Product Associate in Customer Identity & Authentication - Secure Insights - Data, you contribute to the team by leveraging your expertise...
-
Senior Product Delivery Associate
1 month ago
Westerville, Ohio, United States JPMorganChase Full timeJob Description Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you provide advisory on smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. Join our dynamic Deposit 2.0 team as...
-
Westerville, United States JPMorganChase Full timeJob Description We are seeking a strategic thinker with a highly collaborative mindset to join our high performing Product & Segments finance team. Our team provides a strategic partnership to the cross-functional Product and Customer Segment teams to provide financial rigor around planning for growth, reporting performance and developing enhanced financial...
-
Westerville, Ohio, United States JPMorganChase Full timeJob Description We are seeking a strategic thinker with a highly collaborative mindset to join our high performing Product & Segments finance team. Our team provides a strategic partnership to the cross-functional Product and Customer Segment teams to provide financial rigor around planning for growth, reporting performance and developing enhanced financial...
-
Senior Product Delivery Associate
4 weeks ago
Westerville, United States JPMorganChase Full timeJob Description Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you provide advisory on smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. Join our dynamic Deposit 2.0 team as...
-
Senior Product Associate-Small Business Lending
4 weeks ago
Westerville, Ohio, United States JPMorganChase Full timeJob Description Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.As a Senior Product Associate in the Small Business Lending team in Business Banking, you contribute to the team by leveraging your expertise in...
-
Senior Product Associate-Small Business Lending
4 weeks ago
Westerville, United States JPMorganChase Full timeJob Description Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.As a Senior Product Associate in the Small Business Lending team in Business Banking, you contribute to the team by leveraging your expertise in...
-
Senior Product Associate, Cash and Check Management
2 months ago
Westerville, Ohio, United States JPMorganChase Full timeJob Description Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.As a Senior Product Associate in the Cash and Check Management team, you will contribute to the team by leveraging your expertise in product...
-
Senior Product Associate, Cash and Check Management
2 months ago
Westerville, United States JPMorganChase Full timeJob Description Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.As a Senior Product Associate in the Cash and Check Management team, you will contribute to the team by leveraging your expertise in product...
-
Westerville, United States Airitos Full timeJob DescriptionJob DescriptionJob Title: Senior Engineer, Application and Product SecurityLocation: Onsite 5x / Week in Westerville, OH; Open to Ft. Lauderdale, FL; Cleveland Area, OH or Huntsville, AL as well Type: Direct Hire Bachelor’s degree in Information Technology, Computer Science, or related Engineering fields7+ years' working in IT,...
-
Westerville, Ohio, United States JPMorganChase Full timeJob Description Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.As a Senior Product Associate in Identity and Access Management - Authentication and Authorization, you contribute to the team by leveraging your...
-
Certified Nursing Assistant
3 weeks ago
Westerville, United States Brookdale Senior Living Full timeOur Certified Nursing Assistant - CNA (State Tested Nursing Assistant-STNA in Ohio) work with community management to provide seniors with personalized care, and give resident status updates at the beginning and end of each shift. Nursing assistants check in with residents, assist with dining and personal care needs, and perform vital sign checks and...
-
ETL/DB and Automation Testing
4 weeks ago
Westerville, United States JPMorganChase Full timeJob Description Join JPMorgan Chase External Reporting Controllers as a senior associate on our Regulatory and External Data Services (REDS) Controllers Team, where data accuracy and transparency are paramount. This role offers the opportunity to ensure the quality of our software products through a range of testing activities, including functional and...
-
Consumer Product
4 weeks ago
Westerville, United States JPMorganChase Full timeJob Description Come join us in reshaping the future!As a Quantitative Analytics Senior Associate, in our Consumer Bank Product Analytics team, you will support our executives in the Consumer Bank by analyzing and creating compelling stories that the firm will use in their conversations with the FDIC.Job Responsibilities: Utilize your expertise in SQL,...
-
Experience Design Senior Associate
3 weeks ago
Westerville, Ohio, United States JPMorganChase Full timeJob Description Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.As an Experience Design Senior Associate in Machine Learning Intelligence Operation (MILO), you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced...
-
Product Controller, Senior Associate
1 month ago
Westerville, Ohio, United States JPMorganChase Full timeJob Description Join a team where you can use your Intellectual curiosity, technical expertise and innovative focus on effective processes and controls.As a Consumer and Community Banking Controller focused on reporting for Home Lending, you will be at the forefront of changing requirements, complex business initiatives and an ever-changing market...
-
Experience Design Senior Associate
4 weeks ago
Westerville, United States JPMorganChase Full timeJob Description Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.As an Experience Design Senior Associate in Machine Learning Intelligence Operation (MILO), you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced...
-
Quant Analytics Associate Senior
4 weeks ago
Westerville, Ohio, United States JPMorganChase Full timeJob Description We're driven by curiosity, passion, optimism, and the belief that everybody can grow.Digital Analytics is tasked with measuring and analyzing the current customer experience when using the bank's web and mobile products and to provide actionable recommendations to enhance the consumer experience in order to build long term, profitable...
Senior Product Associate Assisted Services
1 month ago
Job Description
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Global Employee Help Product, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
You will support the delivery of the strategic roadmap to build employee experiences leveraging workflow capabilities and Life-Cycle events within ServiceNow.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Serve as a single point of ownership for an experience or workflow, leading the product development lifecycle from discovery and design through implementation - coordinating and delivering new epics, features, and writing requirements
- Utilize in-depth knowledge of ServiceNow platform and utilize architects to optimize Employee Help solutions, staying abreast of new features and best practices; drive product innovation be exploring new ideas and opportunities to enhance the base product and meet evolving customer needs
- Support a strong risk, controls & conduct framework and a "security-by-design" product mindset
- Partner with area and functional product owners, servicing leads, content teams, and business representatives across the Employee Help Product domains to inform and deliver expected business outcomes
- Define and track metrics (OKRs) to measure product success
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Cross-functional partnership and collaboration skills - Comfort building and maintaining strong relationships with a broad set of product and functional partners
- Stakeholder management - Comfort with managing stakeholder relationships while standing up for product integrity and user experience
- Organizational and management skills - Strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment. Strong decision-making skills
- Customer obsessed - develops deep data-informed and research based empathy and understanding employee needs, and advocates for them
Preferred qualifications, capabilities, and skills
- Knowledge of ServiceNow product - Life Cycle Events, Enterprise Onboarding, or Employee journey management a plus
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.
