Sales Agent

6 days ago

Phoenix, United States Roots Management Group Full time

Roots Management Group is a manufactured housing community (MHC) investment platform and management company. Our mission is to help increase the availability of best-in-class housing options people can afford. We accomplish that by acquiring, investing in, and operating manufactured housing communities. We prioritize communication, empowerment, relationships and pride ourselves for continuous growth, working hard, reaching goals, and rewarding our teams.

At Roots, you will be a part of an industry-leading organization where you will be challenged, inspired, rewarded, and transformed. As one of the fastest growing manufactured housing community operators in the country, we value those who take initiative, encourage teamwork, and work smart. Despite our rapid growth, we prioritize maintaining an atmosphere of service in all we do. To continually support our employees, we emphasize respect, teamwork, and sincerity in every interaction. Our focus is cultivating opportunities by understanding needs, creating connections, and empowering individuals.

What we are looking for

This position is responsible for closing the sales of homes (leasing, selling, and converting residents from renters to owners) by meeting with prospective buyers, entering leads into the prospect tracking system, showing inventory homes, submitting new applications for approval, and taking the necessary steps to facilitate closings on deals in progress. The sales consultant will be responsible for marketing and keeping up the presentation of the homes while managing applications and home closings. The correspondence with prospects will include phone calls, e-mail, phone, social media, and physical delivery of flyers and promotions to residents. This will include physically walking around the property to meet with residents in homes and providing tours on foot.

Responsibilities:

  • Occupy new and used manufactured homes by leasing and selling to new prospects and current residents utilizing industry financing options, cash sales, and a proprietary lease conversion program called “Establish Your Roots”
  • Provide excellent customer service throughout the entire sales and leasing process
  • Track all sales/rentals and marketing traffic and follow up on sales/rental opportunities
  • Develop leads and build relationships with clients
  • Verify readiness of all available homes
  • Work closely with community management team to ensure best in class service is offered
  • Remain current on customer needs, industry trends, market activities, and competitor actions to determine focus of sales efforts
  • Tour prospects through homes that best fit their need
  • Stage homes in a tasteful and cost-effective way to provide a welcoming experience for new prospects touring homes
  • Market available inventory through various means of marketing avenues, including but not limited to, Facebook, Craigslist, e-mail, Flyers, Signs, Business Cards, Business to Business Marketing
  • Utilize CRM tool to enter customer information, market inventory, communicate with prospects, book appointments, and manage a sales funnel
  • Coordinate with the Community Manager on the upkeep of the community as needed.
  • Complete market surveys on a regular basis to research competitor pricing, promotions, and incentives.
  • Become the expert on the sales process through training and dedication to learning
  • Organize lender paperwork, home closings, and complete all correlated documentation as needed for the sales and leasing process
  • Manage community events, advertising, and promotions to sell homes within your designated communities
  • Meet sales budgets set forth by leadership
  • Present and maintain a professional image on behalf the community of while selling homes

Personal Attributes:

  • Honesty and integrity
  • Strong interpersonal skills
  • Excellent written and oral communication skills
  • Driven by the challenge of helping future residents achieve homeownership
  • Highly self-motivated
  • Ability to think creatively and innovatively
  • Experience working in a team-oriented, collaborative environment
  • Driven to offer maximum resident satisfaction
  • Expertise in generally used home shopping marketing avenues, to include social media
  • Strong negotiation skills
  • Knowledge of basic sales tactics and operations
  • Able to anticipate and respond to customers
  • Must have exceptional listening skills to understand the customers’ requirements and needs.
  • Able to relate with others across functional business units to build relationships.
  • Able to quickly recover from disappointment.
  • Ability to perform and multi-task general maintenance duties with minimal supervision.
  • Self-motivated, independent, and able to work with minimal supervision
  • General understanding of home lending

Requirements / Preferences:

  • Bilingual (Spanish) preferred
  • High school diploma
  • Experience building and maintaining a sales pipeline
  • Ability to travel

Schedule: Tuesday through Saturday 10AM-6PM

Additional Information / Benefits:

  • Base hourly rate plus commissions
  • Medical, Dental, and Vision insurance plans
  • 401(k) matching
  • Short and Long-Term Disability
  • Basic Life & Accidental Death Insurance
  • Health Spending Accounts (HSA)
  • Holiday pay
  • Flexible PTO
  • Growth Opportunities
  • High energy company, a friendly & supportive team environment

To be considered for employment you must be able to pass a pre-employment background check/drug test.

We offer a rewarding and challenging experience with opportunities for career advancement within an environment that supports your professional development and recognizes your achievements. We thank all applicants for their interest.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience:

  • Sales: 1 year (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person

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