Bellman

Found in: beBee S US - 2 weeks ago

Fort Smith, United States Wyndham Fort Smith City Center Full time
Bellman-ShuttledriverMust have a valid Drivers License with clean driving record.* Drives customers to Airport drop off and pickup. May require additional driving for group requirements.The function of a Bellman is to work closely with the Front Desk Staff, Valet Staff, Management and other hotel departments in providing guest assistance with luggage, transportation and shuttle needs and miscellaneous needs. Often the first and last person a guest sees while staying at the hotel is the Bellman. The care and attention that goes with this position is crucial to the success of a hotel as they convey a critical message to the guests about the property’scommitment to service.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Maintain a commitment to customer service and guest satisfaction. Greet guests in a friendly manner and offer assistance with luggage.

Baggage handling, delivery and storage.

Communicate with other departments in a friendly and professional manner. Communicate with other shifts regarding issues arising from day to day operations.

Assist guests in arranging for transportation, either by calling taxis or contacting other transportation services on behalf of the hotel guest.

Providing local information to the guests including local attractions and restaurants and make recommendations to guests when asked.

Other duties as required.

Source: Hospitality Online

  • Bellman

    Found in: beBee jobs US - 2 weeks ago

    Fort Smith, Arkansas, United States Wyndham Fort Smith City Center Full time

    Bellman-ShuttledriverMust have a valid Drivers License with clean driving record.* Drives customers to Airport drop off and pickup. May require additional driving for group requirements.The function of a Bellman is to work closely with the Front Desk Staff, Valet Staff, Management and other hotel departments in providing guest assistance with luggage,...