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Sales Operations Associate

5 months ago

Chicago, United States G2 Full time

About G2 - Our People 

G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through our company and team events, our G2 Gives charitable initiatives, and our Employee Resource Groups (ERGs). 

Our employee-led, leadership-supported ERGs celebrate the diversity of our team, foster inclusivity and belonging, and create a space to connect to each other. Through connections and understanding, we build a stronger and more dynamic global team and help every person reach their personal peak.

We support our employees by offering generous benefits, such as flexible work, ample parental leave, and unlimited PTO. Click here to learn more about our benefits. 

About G2 - The Company

When you join G2, you join the global team behind the largest and most trusted software marketplace. Every month, 5.5 million people come to G2 to inform smarter software decisions based on honest peer reviews. Authenticity is our focus, and every day we help thousands of companies, and hundreds of employees, propel their potential. Ready for meaningful work that starts and ends with compassion and heart? You’ve come to the right place.

G2 is going through exciting growth We’ve recently secured our Series D funding of $157 million, which will further allow us to grow and develop our product and people. Read about it here

About the Role:

The  Sales Operations Associate will help drive the day-to-day success of the sales organization by managing core elements of the Sales structure, including quotas, commission payouts, and core reporting. The person in this role will be an advisor to the global sales and operations teams, and will be responsible for helping crack some of the most important strategic and operational problems facing the revenue organization. We are searching for a candidate who is comfortable working in a cross-functional and highly dynamic environment and has experience working with and interpreting data into actionable insights. 

Responsibilities: 

  1. Quota Setting & Compensation Planning:
  • Develop and manage a scalable process for setting and tracking sales quotas, implementing systems and tools to ensure accurate and timely tracking of quota attainment.
  • Collaborate with sales leadership to design and implement streamlined and effective sales compensation plans, ensuring alignment to company targets
Territory Management & Rules of Engagement
  • Define, implement,and track a territory management process to optimize sales coverage and maximize revenue potential.
  • Work with sales and cross-functional teams to define Rules of Engagement, documenting and communicating across organization to ensure consistency & alignment
 Insights and Data Analysis:
  • Develop and maintain tracking systems for key performance indicators (KPIs) related to sales operations.
  • Conduct ad hoc analysis to identify drivers of business and sales performance, translating data insights into actionable recommendations for sales strategy and execution.
  • Collaborate with systems team to improve data quality and integrity in sales systems and databases, identifying opportunities to automate reporting processes
Cross-Functional Collaboration:
  • Establish and maintain strong collaborative relationships with cross-functional teams and stakeholders.
  • Work closely with sales, marketing, finance, and operations teams to drive alignment and achieve shared goals.
  • Act as a liaison between sales operations and other departments to facilitate communication and coordination.

Minimum Qualifications:

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway. 

  • 3+ years of experience in management consulting, finance, business operations, or an analytical/operational role
  • Experience in Sales Operations & Salesforce
  • High degree of comfort working with sales teams, databases, and technology platforms
  • Proficient in both qualitative and quantitative analysis, with exceptional communication skills.
  • Proactive self-starter and ability to work independently in a dynamic environment
  • Strong communication and organizational skills and experience presenting to senior leadership teams
  • Advanced abilities in Microsoft Excel or G-Sheets (V-lookups, pivot tables, complex formula statements)

What Can Help Your Application Stand Out:

  • Experience with business intelligence tools like Looker, Clari, Tablea, SPIF
  • Experience working with a quote-to-cash system (e.g., CPQ, DealHub)

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here. 

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