Houseman / Housekeeping
3 months ago
Springfield, United States
Courtyard Philadelphia Springfield
Full time
Opportunity: Houseman
Fairfield Philadelphia-Broomall is currently seeking a friendly individual with open availability to support the housekeeping department.
Essential Job Functions
To assist guests efficiently, courteously, and professionally in all hotel standards of service and hospitality Perform house person and lobby attendant duties when short staffed or during peak periods. Promptly and effectively deal with guest complaints and requests Develop a thorough knowledge of hotel staff, room locations, room rates, surrounding area Keep lobby and desk area clean and presentable Have a thorough knowledge of emergency and security procedures Answer and manage incoming phone calls Stock our Market and Bistro with supplies Communicate with incoming staff and management by logging pertinent information Keep maintenance informed of all maintenance needs Must wear proper uniform at all times Be able to move luggage or packages weighing up to 40 pounds Employee must have reliable transportation and able to work weekends and holidays Assist housekeeping in down times Perform other duties requested per management Ensure overall guest satisfactionPosition Requirements
Previous hotel experience is preferred Previous customer service experience required Previous housekeeping experience required or equivalent training.High School diploma preferred.
Understand and communicate in English.
Work Environment and Context
Work schedule varies and includes working on holidays, weekends. Required to stand for extended periods, lift up to 40 poundsSource: Hospitality Online
