Nickelodeon Universe Ride Operator

3 weeks ago

Bloomington, United States Mall of America Full time
PURPOSE: To provide the best possible service to guests while performing all the required functions to safely operate mechanical and non-mechanical rides and attractions. Help create and support our company Culture of Make Someone Happy today by being Friendly, Responsible and Enthusiastic.

ESSENTIAL DUTIES AND RESPONSIBLITIES:
  • Operate a variety of mechanical and non-mechanical rides and attractions.
  • Able to communicate with guest efficiently during any stressful and/or challenging situations.
  • Assist with the loading and unloading of guests on the rides.
  • Properly enforce all height and rider safety requirements.
  • Ensure that all guests are properly restrained prior to the start of the ride cycle.
  • Monitor the safety of the guests inside and outside of the ride during the entire ride cycle.
  • Using the microphone to voice over instructions or concerns.
  • Provide polite greeting and parting remarks.
  • Ensure the overall safety of guests while on the ride as well as in the ride area.
  • Scan guest’s point passes and wristbands.
  • Enforce chaperone and rider safety policies.
  • Guest greet while ride is closed or slow.
  • Oversee the cleanliness of the ride area by sweeping floors, wiping down the ride and emptying trash containers.
  • May perform the function of a custodian cleaning for Nickelodeon Universe, Rides or Food Courts.
  • May provide support in other work areas as needed (including but not limited to areas of cross training).
  • Sweeping/cleaning the Park or the rides (extended time).
  • Pulled to another area/department (if cross trained).
  • Performs other duties as assigned.
  • Cash handling for Ropes Course team members.
  • Regular, reliable and consistent attendance
  • Additional duties as assigned.

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES:
  • Must be at least 18 years of age.
  • Previous guest service experience preferred.
  • Must have excellent verbal communication skills.
  • Must be detail oriented and safety minded.
  • Must be observant.

PHYSICAL JOB REQUIREMENTS:
  • Perform repetitive motion - Frequently
  • Stand and move - Frequently
  • Reach at or below shoulder level - Frequently
  • Reach at or above shoulder level - Occasionally
  • Kneel and bend - Frequently
  • Stoop/Squat - Frequently
  • Lifting/carry supplies up to 10 pounds - Occasionally
  • Lift/Carry supplies up to 30 lbs - Infrequently
  • Handle larger items such as boxes or packages - Infrequently

*Mall of America® is an EEO employer: women, minorities, the disabled and veterans are encouraged to apply.

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