Concessions Manager

2 weeks ago

Cincinnati, United States University of Cincinnati Full time

IF YOU ARE LOOKING FOR A FUN JOB IN HOSPITALITY, THIS IS THE PLACE FOR YOU

Nothing beats the power of being at a live event. That's why we're proud to announce the launch of Sodexo Live, our brand dedicated to the sports, events and hospitality industry. We concentrate all of our skills, insight, and experience into one brand that instinctively knows how to make the most of every moment. Let's go Live together.

We are seeking an experienced Concessions Manager for the University of Cincinnati

Venue Information: The University of Cincinnati is a public research university in Cincinnati, Ohio, United States. Founded in 1819 as Cincinnati College, it is the oldest institution of higher education in Cincinnati and has an annual enrollment of over 50,000 students, making it the second largest university in Ohio.

Principal Function: Our Concession Manager be is responsible for all aspects of concession operations, to include multiple-concept food concepts, permanent stands, portable carts and kiosks, in-venue restaurants, private clubs and upscale suite catering. Reporting to our Director of Operations, our Concession Manager lead several Concession Supervisors, working closely with other team members on site. Our Concession Team will aim to maximize sales by ensuring that guests receive an exceptional overall experience and that service expectations are met or exceeded within all unit outlets.

Essential Responsibilities:

Maximize Sodexo Live's concession revenue and operational excellence through implementation and oversight of systems and policies related to concessions operations.  Provide leadership and direction to our Concession Supervisors, NPO volunteers, and hourly staff. Ensure that policies and procedures for processing customer transactions are adhered to. Contribute to goal of making Sodexo Live #1 in Event Hospitality and the #1 Employer of Choice through personal commitment and leading by example.

Qualifications & Requirements:

Bachelor's degree and/or appropriate combination of education and experience to support on-the-job effectiveness. A minimum of 2 years of previous leadership experience within a diverse food and beverage environment, to include management of a large staff and focus on exceptional client and customer service.  Venue catering/concessions experience and multi-site experience strongly preferred, as this position will have responsibility over multiple locations including cafes, coffee shops, bistros and convenience locations.  Strong working knowledge of food safety, sanitation, and general workplace safety standards with knowledge of Health Department requirements.  Demonstrated financial acumen; P&L accountability and/or contract-managed service experience is highly desirable Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts. Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations.

Other Requirements:

Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends and holidays.

Hours may be extended or irregular to include nights, weekends and holidays.

Thank you for expressing interest in employment with Sodexo Live. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.

Source: Hospitality Online

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