Test Technician/ Data Center Technician
3 weeks ago
Seeking a motivated and dependable production Engineer who is detail oriented to support customers, test team to ensure system quality. This position will be a member of the test team, duties include, onsite technical support, RMAs but not limited to assemble/troubleshoot/repair server/OS installation/network switch configuration/PDU configuration and provides support to technicians and customers.
Qualification Ability to adapt to change (positive and negative) Ability to read Rack Elevation, Rack and stack servers, network hardware, and accessories Monitor, troubleshoot, and correct server, racks and network problems. Evaluate new tools and technologies for server / network testing / configuration / operation Proven understanding of networking – understanding how to isolate, diagnose, and resolve service delivery components (servers, networks, and applications) Familiarity with function, operation, and failure modes of key networking devices (routers, switches, bridges, firewalls, load balancers) Experience in a high-volume or critical production service environment Strong interpersonal and communication skills Demonstrate a high level of attention to detail Proven technical troubleshooting experience Debugging hardware and firmware related issues and prepare failure analysis reports Strong server and rack troubleshooting skills Thorough understanding of 10Gb/40Gb Ethernet Experience with administrative scripting and Linux automation is aplus. Bash / Python / node.js / etc. Experience / familiarity with Linux Server Administration, TCP/IP Networking and Storage solutions Knowledge of / experience with Windows / Vmware / other environments with a focus on deployment / and troubleshooting / fault isolation is a big plus Ability to work under stress and deal calmly with ambiguous situations Ability to prioritize and multitask Willingness to take on responsibilities and challenges Demonstrate a good attitude Capable of working independently with little or no instructions Able to work in a team environment and has stable work history BA/BS in Computer Science or a related technical discipline valued, but not requisite for the right candidate.
Job Responsibilities Testing, Improving, monitoring, troubleshooting processes and shipping the products On-Time will be a critical part of your job. Provide On-site technical support to customers. Prepare technical reports summarizing findings and recommending solutions to technical issues OS (Linux/Windows/Vmware) installation Knowledge of network switch configuration. Ideally demonstrate capability to provision switches from an unconfigured state to pass traffic and support SNMP / DHCP / PXE booting. Must include Cisco, and at least one of the following: Arista, Juniper, Dell/Cumulus. PDU (Power distribution Unit) configuration and troubleshooting Interact with the internal and external customers
Experience Minimum of 4 years of experience in servers and rack testing and configurations. 3+ years of network configuration experience (Linux environment) Previous experience in a manufacturing environment preferred Experience with scripting in Bash / Python is a major plus. Powershell / Windows scripting capabilities also valued. Extensive experience in Linux Systems Administration, TCP/IP Networking and Storage solutions Basic Microsoft Windows knowledge
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