General Manager, Stories on High

3 weeks ago

Columbus, United States Hilton Columbus Downtown Full time
Description

Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality We offer amazing benefits such as FREE parking and meals, worldwide travel discounts, paid time off starting on your first day, and much more

The award-winning Hilton ColumbusDowntown is looking for a General Manager to join Stories on High rooftop bar With recognition within and outside of Hilton (ex. 5-time Connie Award Winner, Hilton's F&B Program of the Year, AAA 4-Diamond award) and recently completed a multi-million-dollar expansion, this is an incredible opportunity

Located in the heart of the city, this hotel has 1,000 rooms, 75,000 square feet of banquet space, and 6 food and beverage outlets. 

This role will help lead the day-to-day operations, driving exemplary service and creating a positive environment for internal and external guests. The ideal candidate for this role is a go getter who thrives in a high-pressure environment and has at least 2 years in a leadership role in a high-end restaurant.

To explore the property, please visit their website at: Hilton Columbus Downtown near Convention Center

What will I be doing?

As a General Manager, you would be responsible for directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) to deliver an excellent guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards:

Management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward Monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly Ensure compliance with health, safety, sanitation and alcohol awareness standards Initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue Recruiting, interviewing and training team members Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality Productivity Dependability Customer Focus Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

EOE/AA/Disabled/Veteran

#LI-NM1

Source: Hospitality Online

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