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Traveling Assistant Office Manager
2 months ago
We are seeking a results-driven Assistant Office Manager who is people-oriented, has a proven track record for exceeding expectations, and someone who has excellent communication skills and a strong desire to work on a team that is collaborative and provides feedback consistently. As an Assistant Office Manager, you will be responsible for administering the day-to-day activities of the business office, including patient and employee relations; management of marketing and communications efforts; scheduling patients for follow-up appointments; submitting dental claims to insurance; verifying patient insurance, and helping the Practice Manager to achieve overall results.
Our Assistant Office Manager will report directly to the Regional Manager and help to set the tone when the Practice Manager is not present and is the most critical resource to help us achieve our number one core value of putting our patients and our staff's experience first. We are a Dentist-led and team-centric family practice that strives to be the best office to work for in the Denver area. The Assistant Office Manager will be passionate about people and have a strong desire to grow into an Office Manager in the future.
This full-time position is Monday through Friday and offers a competitive hourly wage, a robust benefits package, growth and professional development opportunities, and a bonus plan.
Specific Duties
- Assist in managing day-to-day operations of the dental office.
- Travel and assist in covering other locations on an as-needed basis in the Colorado Springs market.
- Help with staff assignments and activities following office policies and applicable laws.
- Assist in meeting compliance with OSHA, state, and federal regulations
- Stay current with trends, legislation, and regulations in the dental profession
- Manage and update office computer systems. Patient Management
- Oversee patient relations and handle patient complaints in the absence of the practice manager
- Help explain office policy to patients
- Help support staff as needed (i.e., appointment scheduling, collections, insurance, etc.)
- Monitor patient relations with regular patient satisfaction surveys.
We offer a benefits package that includes a PPO Medical Plan, an in-house dental plan, vision, STD-LTD, company-paid life insurance, PTO, holiday pay, matching 401K, and more. If you are a people-driven leader, we want to hear from you today~
- High school diploma or equivalent; some college is preferred
- Dental front office leadership experience preferred (1 or more years)
- Working knowledge of computers for word processing, insurance claims to process, and records management. Denticon experience is a plus.
- Excellent communications skills
- Team player
- Customer service or patient relations experience
