Call Center Agent

3 days ago


Laredo, United States PeopleReady Full time

Call Center Agent

PeopleReady of Eagle Pass,TX is now hiring Call Center Agents This position assists staff in Eagle Pass Office with technical support of desktop computers, web applications, and related technology.

Apply today and you could start as soon as this week. 

As a PeopleReady associate you'll benefit from:


* Connections and experience with some of the top companies in your area
* Great benefit package options
* Get matched to jobs quickly  
* Competitive pay and steady schedule
* The ability to see your schedule and track your hours right from our easy-to-use app, JobStack

Pay Rate:

The pay rate for this job is $12.50 / hour

What you'll be doing as a Call Center Agent:


* Support includes general computer troubleshooting; installation and testing of computer systems and peripherals within established guidelines; assistance with web mail and Microsoft Office products; and management of user accounts and card badges.
* Applicant will also assist in the maintenance and testing of network devices and associated equipment.
* Assist staff with the installation, configuration, and ongoing maintenance of desktop computers, peripheral equipment and software
* Ensure desktop computers are able to access local area network items such as file servers, application servers, and administrative systems
* Maintains local office IT inventory and notifies management when items need to be replaced or updated
* Maintains network attached devices such as printers and conference phones
* Maintains building's access control list
* Troubleshoots computer hardware and peripheral devices and replaces when necessary
* Troubleshoots basic network and browser issues and works with management to resolve them when necessary
* Assists management with maintaining user accounts and access to network items
* Maintains computer patches and updates on Desktops

Available shifts:

Shift Timings: 1st Shift (Day) 

Job requirements:


* Experience troubleshooting hardware issues and diagnosing part(s) to be replaced if necessary
* Experience installing software, patches, updates on Desktops
* Experience troubleshooting browser, basic network, software, and printing problems,
* Customer Service Experience
* Microsoft Office
* Windows 10
* Microsoft Outlook
* Computer user accounts and network access
* Chrome and Edge browsers including use of developer tools used for diagnosing problems
* Results driven and has the desire to keep learning
* Background check and drug screening required

Ready to take control of the way you work?

Complete our application to join the PeopleReady team today.

#PriH


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