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Customer Service Manager

2 months ago

Coconut Creek, United States Public Storage Full time
Company Description

Public Storage is the self-storage industry leader and we are Hiring Now

Earn $14.00 Per Hour

Our Benefits

Total Rewards package available to our team:

  • We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
  • Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
    • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
    • Company paid life, accidental death insurance, and exclusive vendor discounts
  • Mileage reimbursement is provided when traveling between properties or other work-related tasks
  • On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
  • Our Property Managers have the opportunity to earn performance-based bonuses

 

] Job Description
  • Our Property Managers get to work independently at multiple locations; spending time both inside and outside
  • We assess customer storage needs and make suggestions, including selling packing and moving supplies
  • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
  • Auditing cash drawers and making bank deposits are part of the daily business
  • We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

  • Ability to transport lift/move items weighing up to 35 pounds
  • Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
  • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
] Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

] Additional Information

More about Us
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team

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